Side by side once more, Erick and Rich discuss Ingram Micro’s new “digital twin,” how and why to get MDF, and a brilliant invention from Johns Hopkins University that prevents burritos from unrolling.
While partners at this week’s TD SYNNEX conference discuss booming IT market conditions, Erick and Rich discuss how to prepare for the inevitable slowdown to come, along with recent evidence that artificial intelligence isn’t all that intelligent yet.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Speaking at the vendor’s GlueCon partner event, vice president of product Luis Giraldo (pictured) said the documentation platform now collects data from Office 365 and Cisco Meraki deployments, and will soon support Auvik’s network management platform too.
- read more
The new Unity API allows MSPs to automate billing, reporting, deployment, and other processes by linking Webroot’s SecureAnywhere global site management console with their RMM, PSA, and other core operational systems.
- read more
The acquisition expands ECi’s portfolio of service offerings in an effort to further support and strengthen its service technology customers.
- read more
Software updates include enhancements to the general platform, remote monitoring and management, as well as service desk, time tracking, and billing features.
- read more