Join Erick and Rich as they discuss the potentially game-changing RMM system Kaseya has coming, how to handle a sales prospect who says “we’ve got a guy,” and just how big the biggest freshwater fish ever caught turns out to be.
Erick and Rich discuss Cisco’s big MSP recruiting drive, why you should have an offboarding process for clients that’s as good as your onboarding process, and whether or not being removed from a vat of chocolate you’re swimming in is really being “rescued”.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Speaking at the vendor’s GlueCon partner event, vice president of product Luis Giraldo (pictured) said the documentation platform now collects data from Office 365 and Cisco Meraki deployments, and will soon support Auvik’s network management platform too.
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The new Unity API allows MSPs to automate billing, reporting, deployment, and other processes by linking Webroot’s SecureAnywhere global site management console with their RMM, PSA, and other core operational systems.
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