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Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.Latest Slideshows
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N-able
Article
May 19th, 2023 | James E. Gaskin
AI a-plenty from Google and Microsoft, SASE from Barracuda, a new cybersecurity strategy veep for CyberFOX, and a ban on barking dogs in the least likely place for one are among the stories we took our sweet time bringing you this week.
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News
February 28th, 2023 | Rich Freeman
The new feature is part of longer-term plans to turn a tool for deploying and managing Microsoft Azure, Azure Virtual Desktop, and Windows 365 into a holistic management platform for the entire Microsoft cloud, including Microsoft 365.
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Article
February 23rd, 2023 | Kevin Bury
Follow these three tips to keep your MSP business, and your customers, revved up for success.
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News
February 10th, 2023 | Rich Freeman
Introduced just 72 days after ChatGPT’s debut, a new integration between the OpenAI technology on one side and both ConnectWise Automate and ConnectWise RMM on the other aims to help technicians automate ticket resolution processes faster.
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News
February 9th, 2023 | Rich Freeman
An optional add-on to the vendor's SentinelOne-powered EDR solution, N-able Managed Endpoint Detection and Response provides 24/7/365 assistance from security analysts at SentinelOne’s security operations center.
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News
November 22nd, 2022 | Rich Freeman
Security Manager, the born-in-the-cloud vendor’s latest product, reflects a growing realization that while managing an SMB’s cloud applications is a big job, securing them can be an overwhelming one.
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News
November 13th, 2022 | Rich Freeman
The recently introduced update is designed to help managers get disaffected employees re-engaged, according to IT By Design CEO Sunny Kaila (pictured).
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News
November 10th, 2022 | Rich Freeman
Ameer Karim (pictured right) and other executives discussed those plans, a slew of additions to the ConnectWise security portfolio, and the company’s ambitious vision for its next-generation Asio platform during this week’s IT Nation Connect event in Orlando.
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News
November 9th, 2022 | Rich Freeman
Announced at the vendor’s IT Nation Connect conference alongside a joint tech apprenticeship program with CompTIA, the pact gives MSPs access to Arrow’s quoting, procurement, billing, and other services from directly inside the ConnectWise platform.
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Article
November 5th, 2022 | James E. Gaskin
Security goodies from SkyKick, Fortinet, Zyxel, Kaspersky, and Trend Micro, new CEOs for Auvik and Axcient, and the world’s most concise and transparent job listing are among the stories we’re belatedly bringing your attention.
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