IT and Business Insights for SMB Solution Providers


Blog Entry
November 8th, 2018 | Karl Palachuk
I just posted a new SMB Community Podcast with Dave Sobel, Senior Director of MSP Evangelism at SolarWinds MSP. It's the first in a six-part series entitled Remote Control Deep Dive: Build and Grow Your Business. - read more
Blog Entry
June 9th, 2017 | Karl Palachuk
Two weeks ago I ran a survey about RMM (Remote Monitoring and Management) tools. The first results were posted on my blog here. Highlights- The Remote Control tool is the most important feature users "love" - read more
Blog Entry
March 16th, 2017 | Karl Palachuk
I'm super happy to announce a brand new webinar I'll be doing with SolarWinds MSP on Tuesday the 28th The Most Important Rules for Running a Managed Service Business Tuesday, March 28, 20178:00 am Pacific Daylight Time (11am Eastern) - read more
Blog Entry
August 29th, 2016 | Karl Palachuk
I'm in the process of building a new HP MicroServer for a client. This is absolutely my favorite server for use in our "Cloud Five Pack" offering. That's a combination of the following for use by five users: - 250 GB Storage- Hosted Exchange mailboxes- Hosted basic web site- PC remote monitoring- PC patch management- PC virus scanning - read more
Blog Entry
June 3rd, 2016 | Karl Palachuk
I had a great conversation with Alistair Forbes, the new Managing Director of SolarWinds MSP (formerly the General Manager at LogicNow). - read more
Blog Entry
April 21st, 2016 | Karl Palachuk
Carissa over at LogicNow sent me a note about the upcoming MAXFocus Partner Days. I've added these to the calendar of in-person events in my weekly newsletter. Here's the detail. - read more
Blog Entry
March 30th, 2016 | Karl Palachuk
Received with press release today from my friends over at LOGICnow. - read more
February 26th, 2016 | Rich Freeman
The vulnerability scanner and data breach cost estimating solution is based on software acquired along with risk assessment vendor iScan Online last month. - read more
Blog Entry
February 26th, 2016 | Karl Palachuk
I got a special announcement from my friends over at LOGICnow, makers of MAXfocus. They've made another acquisition. This one dramatically improves the kind of security assessments you'll be able to do via the MAX platform. Here's the press release: - - - - - - read more
January 26th, 2016 | Rich Freeman
The purchase kicks off an endeavor to help MSPs support Macs as easily and completely as they do PCs. - read more


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