Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Pax8’s backend ordering and management infrastructure now exchanges data with Kaseya’s PSA platform. Liongard’s automated discovery and documentation solution now imports endpoint data from Kaseya’s RMM system.
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The new functionality enables Liongard’s Roar documentation discovery platform to import client accounts, automatically detect associated web domains and TLS/SSL certificates, and generate tickets about misconfigurations and other issues.
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The hiring comes several months after Slutskin began consulting for the documentation vendor and several months before the introduction of forthcoming integrations with management products from Datto and Kaseya.
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November 11th, 2018 | Rich Freeman with Joel Zaidspiner
CharTec, CloudJumper, Connect Booster, EventTracker, Liongard, and newcomer RocketCyber all used the recently concluded conference as a launching pad for news about new solutions and services.
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The new functionality lets MSPs upload configuration data about cloud services, network devices, and on-premises software to IT Glue’s documentation solution automatically.
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