IT and Business Insights for SMB Solution Providers


September 14th, 2020 | Liongard
To get serious about growth, MSPs have to become laser-focused on improving their sales and building a performance sales team. Many MSPs still rely too heavily on customer referrals. While referrals are the easiest sales deals to close, they don’t come in every day. Waiting for organic referrals limits your ability to forecast and achieve steady revenue growth. - read more
September 14th, 2020 | Liongard
As technology services become more commoditized, it won’t be possible for Managed Service Providers (MSPs) to differentiate their businesses based solely on their technological prowess or automation tools. Instead, MSPs will need to carefully define and enhance the customer experience they deliver to clients. - read more
September 4th, 2020 | Colleen Frye
ChannelPro’s fourth of five planned regional events offered a full day of content and networking geared at helping MSPs and IT solution providers build an action plan for thriving in our new normal and taking advantage of emerging opportunities. - read more
September 1st, 2020 | Rich Freeman
Unveiled during the staffing and outsourced service provider’s 2020 Build IT conference today, the new offerings include an online university, peer groups, an employee performance management solution, and an MSP consulting service. - read more
August 21st, 2020 | ChannelPro Weekly
You think M&As were hard before? Try the new kind involving bears and elk. Matt, Rich, and guest host Bruce McCully, chief security officer of MSSP Galactic Advisors, discuss that topic and others this week with Linda Rose of M&A consultancy RoseBiz. - read more
Slide Gallery
August 19th, 2020 | Rich Freeman
Representatives of seven vendors are currently on a three-week, 7,000-mile journey across America to talk face to (masked) face with channel pros about what it’s like to be an MSP during the coronavirus pandemic. Here’s some of what they’ve heard so far. - read more
July 9th, 2020 | Colleen Frye
ChannelPro transformed the third of five planned regional events to a two-day live, online forum with a bonus IoT Online Forum—all geared to help MSPs and IT solution providers build an action plan for thriving in our new normal and taking advantage of emerging opportunities. - read more
May 26th, 2020 | Rich Freeman
Catching up from afar again, our own Joel Zaidspiner checks in with Liongard, SOCSoter, and The Sky’s The Limit Consulting on what’s new and next in SMB tech. - read more
March 27th, 2020 | James E. Gaskin
AI products from Dell EMC, remote workforce software from Atera, alerts functionality from Liongard, and proof that no one is safe from supply chain headaches these days are all among the stories we neglected to report while hunting for toilet paper. - read more
Press Release
March 26th, 2020 | ChannelPro
With the new feature, Liongard’s users can create custom alerts on any data from systems across the stack, gaining unprecedented visibility, control, and convenience. - read more


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