IT and Business Insights for SMB Solution Providers

Kaseya

News
November 17th, 2021 | Rich Freeman
Called Billable, the new tool is designed to make collecting monthly usage data from multiple vendors and exporting it to a PSA solution simpler for busy MSPs. - read more
 
News
November 15th, 2021 | Rich Freeman
The new feature, which maintains 18 months of detailed workstation and server snapshots, represents the vendor’s latest step toward providing a complete picture of everything MSPs are responsible for managing and securing through a single console. - read more
 
Slide Gallery
November 11th, 2021 | Rich Freeman
CEO Jason Magee (pictured) and other executives call those top priorities for 2022, along with more integration among ConnectWise products and the start of a long, patient transition from Automate and Command to their eventual successor, ConnectWise RMM. - read more
 
News
November 5th, 2021 | Rich Freeman
To prevent more breaches of the kind that struck IT management solutions in the last year, the company says, MSPs must embrace cyber hygiene best practices and vendors must embrace independently audited security frameworks like BSIMM. - read more
 
News
November 3rd, 2021 | Rich Freeman
The new functionality automatically classifies, prioritizes, and routes tickets, and can also resolve mundane tasks like password resets and onboarding new users on its own. - read more
 
Resource
October 29th, 2021 | ChannelPro Weekly
Feel free to tackle only simple challenges, channel pros. Just don’t expect to make much at it. Take it from this week’s guest host, podcaster and industry analyst Dave Sobel, it’s the hard stuff that produces big money. - read more
 
Slide Gallery
October 26th, 2021 | Rich Freeman
Speaking with ChannelPro at its CyberFit Summit this week, the cyber protection vendor shared plans to go deeper in the enterprise, discussed the implications of an eventual IPO, and outlined an ambitious effort to build hundreds of new data centers. - read more
 
News
October 25th, 2021 | Rich Freeman
The name change is the latest manifestation of the vendor’s ongoing effort to move past RMM software alone toward offering a complete and integrated managed services toolset. - read more
 
Article
October 22nd, 2021 | James E. Gaskin
Hardware from Apple and Google, software from NetApp, security integrations from Acronis and SaaS Alerts, and an uninvited intergalactic visitor for a woman in British Columbia are just a few of the many stories we waited until now to tell you about. - read more
 
News
October 22nd, 2021 | Rich Freeman
With the VSA ransomware incident behind it, the company is spending heavily on additional penetration testing and best practices endorsed by Jason Manar (pictured), its new chief information security officer. - read more
 

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