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Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.Latest Slideshows
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Kaseya
News
February 10th, 2023 | Rich Freeman
Introduced just 72 days after ChatGPT’s debut, a new integration between the OpenAI technology on one side and both ConnectWise Automate and ConnectWise RMM on the other aims to help technicians automate ticket resolution processes faster.
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Resource
February 10th, 2023 | ChannelPro Weekly
We asked ChatGPT to suggest a show title inspired by Dr. Seuss, and this is what it came up with.
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News
February 9th, 2023 | Rich Freeman
An optional add-on to the vendor's SentinelOne-powered EDR solution, N-able Managed Endpoint Detection and Response provides 24/7/365 assistance from security analysts at SentinelOne’s security operations center.
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Video
February 3rd, 2023 | ChannelPro
Erick and Rich explain why Kaseya’s new partner program offers encouraging news for Datto partners, why pumping up your LinkedIn profile will help you win business, and why six doctors in Australia ate Lego heads for science.
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News
February 3rd, 2023 | Rich Freeman
The unified Kaseya and Datto partner program officially introduced this week joins further past, present, and future investments in partners, according to Kaseya EVP of Channel Dan Tomaszewski (pictured).
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News
February 3rd, 2023 | Colleen Frye
The two-day, in-person regional conference featured industry thought leaders and a lineup of educational sessions designed to drive opportunity for the ChannelPro audience of MSPs and VARs.
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News
February 1st, 2023 | Rich Freeman
Rae will be the cloud distributor’s first corporate vice president of community and ecosystems, following a nine-year run as head of business development at Datto.
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News
February 1st, 2023 | Rich Freeman
A key step in long-term plans to provide consolidated, cross-vendor cloud security status information, the new functionality gives users of Augmentt Secure a real-time view of which Duo users in their customer base have MFA enabled and which don’t.
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News
January 31st, 2023 | Rich Freeman
Members of the Kaseya + Datto Global Partner Program, which is based heavily on Datto’s earlier stand-alone program, can qualify for four tiers based on combined annual spending across both the Datto and Kaseya portfolios.
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Article
January 27th, 2023 | James E. Gaskin
New laptops from Apple and Lenovo, security goodness from Keeper and Trend Micro, another integration for Gradient MSP, and an unexpected use for ugly sweaters—foiling AI—are a few of the embarrassingly many stories we’re just now bringing your way.
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