IT and Business Insights for SMB Solution Providers

Erick Simpson

Video
June 11th, 2018 | ChannelPro
Back from vacation, Rich is tanned, rested, and ready to talk with Erick about the forthcoming SolarWinds IPO, why MSPs should do internal quarterly business reviews, and why everyone who loves coffee will soon be lathering up with a new soap made from the stuff. - read more
 
Video
June 4th, 2018 | ChannelPro
Rich is on vacation yet still somehow on this week’s show discussing what’s ahead for GDPR, why MSPs should establish symbiotic business relationships with local vendors, and good news for the sleep deprived in his latest 5(ish) minute chat with Erick. - read more
 
Video
May 25th, 2018 | ChannelPro
Erick and Rich have Tech Data’s new Cisco ordering tool, the power of end-user satisfaction surveys, and the zombie apocalypse that struck Florida last week on their minds in their latest video gabfest. - read more
 
Video
May 21st, 2018 | Rich Freeman
Grab a seat as Rich and Erick dish on Lenovo's new leadership team, the reasons channel pros like you should make time for attending conferences, and the declining number of babies named Alexa. - read more
 
Video
May 10th, 2018 | Rich Freeman
Another week, another Kaseya story for Erick and Rich to ponder before discussing the power of "question-based selling" techniques and new research that suggests the kind of web browser and smartphone you use could someday be more important than your FICO score in determining whether you get that loan you want. - read more
 
Video
May 4th, 2018 | ChannelPro
It’s the pirate edition of the 5 Minute Roundup! Though Rich is stowed away in a hotel conference room he’s not authorized to use (and stuck with bad Wi-Fi that leaves his video and audio out of sync), he and Erick still manage to discuss the Kaseya-Unitrends merger, how and why to ask for referrals instead of waiting for them, and a troubling phenomenon known as “Snapchat dysmorphia.” - read more
 
Video
May 1st, 2018 | ChannelPro
This week, Erick and Rich discuss the already huge business value of artificial intelligence, AI's future meaning for the channel, the importance of tracking how many POTENTIALLY billable technician hours you're ACTUALLY billing, and the somewhat frightening prospect of an Amazon Alexa robot that can follow you into the bathroom. - read more
 
Video
April 23rd, 2018 | ChannelPro
Seated side-by-side for the first time in weeks, Erick and Rich discuss how artificial intelligence is making security solutions more effective, why MSPs need to put a little marketing muscle into their employee recruitment efforts, and what Americans will spend this year on cannabis for their 4/20 celebrations. - read more
 
Video
April 16th, 2018 | ChannelPro
Join Erick and Rich as they rap about the subscription-purchasing options D&H is giving hardware buyers, the multiple options MSPs should include in their sales proposals, and the fleeting opportunity you briefly had to write songs like David Bowie. - read more
 
Video
April 9th, 2018 | Rich Freeman
Five billion bits of proof that Microsoft is all-in on IoT, advice on dealing with project scope creep, and the best of the tech industry’s April Fools’ Day gags are all part of Erick and Rich's agenda on this week’s ChannelPro 5 Minute Roundup. - read more
 

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