IT and Business Insights for SMB Solution Providers

Erick Simpson

Video
December 26th, 2018 | ChannelPro
In their final chat for 2018, Erick and Rich discuss what Kaseya buying IT Glue means for MSPs, why posting your org chart will motivate your employees, and their champion of the week: a guy who invented a "glitter bomb" booby-trap for would-be Amazon box thieves. - read more
 
Video
December 14th, 2018 | ChannelPro
Join Erick, Rich, and some unusual hats as they review the latest firewall with SD-WAN functionality, the rewards of giving yourself a holiday gift in the form of a rate increase, and the mixed blessing of living in a place where the streets are paved with chocolate. - read more
 
Video
December 10th, 2018 | ChannelPro
Erick and Rich have lots to say about the latest step in ConnectWise’s security push, the reasons you should inspect what you expect in your employees, and the ultimate gift for that special someone: a talking wall-mounted fish that integrates with Amazon Alexa. - read more
 
Video
December 3rd, 2018 | ChannelPro
Back after the Thanksgiving holiday, Erick and Rich chat about the newest Sophos XG Firewall, the importance of letting underperforming employees go sooner versus later, and a brave scientific experiment involving swallowed Lego heads. - read more
 
Company
November 28th, 2018 | Tobias Hough

Co-Founder of one of the first "Pure Play" MSPs in the industry and creator of the MSP Mastered™ Methodology for Managed Services business performance improvement and the Vendor Channel Maturity Level Index™ that identifies IT channel program maturation for strategic growth, Erick Simpson is a strategic technology business growth and transformation specialist. He is experienced in improving top and bottom-line business performance by increasing operational efficiencies, boosting marketing and lead generation outcomes, accelerating sales velocity, shortening sales cycles and maximizing service efficiencies.

With over 30 years of experience in the IT industry as an Enterprise CIO, MSP, Strategic Coach and Consultant, Erick is a Business Process Improvement Expert with hundreds of successful IT Solution Provider, MSP and Cloud practice business improvement consulting engagement outcomes.

One of the most prolific, recognized and sought-after  IT business and channel improvement and transformation experts, authors and speakers in the industry, Erick has contributed to numerous industry publications and spoken at hundreds of events.

His published works include "The Guide to a Successful Managed Services Practice"; the definitive book on Managed Services, “The Best I.T. Sales & Marketing BOOK EVER!”, “The Best I.T. Service Delivery BOOK EVER!” and “The Best NOC and Service Desk Operations BOOK EVER!”, along with 50 Best Practice Guides.

Erick has directly worked with hundreds of IT solution provider and MSP clients to improve their business outcomes, and led dozens of engagements on both the buy and sell sides of the M&A process. He also crafts channel growth strategies and partner acquisition and enablement programs for IT industry vendors and distributors. His prior experience includes overseeing the design, development and implementation of Enterprise-level Help Desks and Call Centers for Fortune 1000 organizations.

Visit www.ericksimpson.com to learn more about Erick’s MSP Business Transformation and IT Channel Strategy Services

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Video
November 26th, 2018 | ChannelPro
Speaking at the close of a holiday-shortened week, Erick and Rich reveal that they’re thankful for print-as-a-service from Epson, turkey-making tips from Alexa, and time with family. Though not in that order necessarily. - read more
 
Video
November 19th, 2018 | ChannelPro
Listen in as Erick (broadcasting from frigid Fargo, N.D.) and Rich discuss Axcient’s efforts to win back MSPs, a business book every entrepreneur should read, and a story from the world of product packaging that raises the question “would you like some tide with that cheese?” - read more
 
Video
November 5th, 2018 | ChannelPro
Listen in as Erick and Rich discuss a new partner marketing program from Ingram Micro, the benefits of sending customer appreciation gifts during the holidays, and an unusual crime caper: The Case of the Stolen Inflatable Colon. - read more
 
Video
October 29th, 2018 | ChannelPro
Erick and Rich (broadcasting from a very yellow hotel room somewhere) ponder the meaning of Datto founder Austin McChord stepping down as CEO, the best way to approach sales presentations, and the dubious appeal of vacationing on the Titanic. - read more
 
Video
October 22nd, 2018 | ChannelPro
Join Erick and Rich as they ponder Zyxel’s disruptive entry into the SD-WAN market, the value of holding strategic company retreats, and beer for dogs. Yup, you read that right. Beer for dogs. - read more
 

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