Erick and Rich greet the new year with a look at SolarWinds MSP’s new name, the new business plan you should be drafting right now, and the amusing fallout from a little too much holiday drinking for a reveler in the U.K.
Erick and Rich mull over the grim implications of the SolarWinds Orion hack, discuss a specific technique for taking word of mouth marketing to the next level, and gaze in delighted wonder as 32 illuminated portable toilets sing Christmas carols.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Erick and Rich discuss the significance of the news from Ingram Micro’s ONE conference, explain why you should do quarterly business reviews with strategic vendors, and share the blow-out electoral win of Rabbit Hash, Ky.’s new canine mayor.
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Erick and Rich are impressed by SkyKick’s new cloud management solution, in agreement about the importance of learning to delegate tasks to your team, and confused about why it took so long for the town of Asbestos, Quebec to choose a new name.
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Erick and Rich discuss ChannelPro’s special October issue, which is all about the why-to and how-to of building a diverse workforce, as well as tuning up your sales plan and a recent partnership between T-Mobile and…Betty Crocker?
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Erick and Rich examine the evolution of Sophos Cloud Optix into a hybrid security/management tool, the importance of using all your PSA system’s integration capabilities, and proof that artificial intelligence still can’t match the human kind sometimes.
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Erick and Rich dive into some conflicting stats about how much people like working from home, discuss the importance of taking guilt-free time away from work, and explore further evidence that 2020 is driving everyone just a little crazier than usual.
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Erick and Rich discuss what a recent story from Beachhead Solutions says about the co-managed IT market, why adapting presentations to the nuances of videoconferencing is a must for MSPs, and a Mexican legislator who tried to skip out of a Zoom meeting early by leaving a photo of herself behind.
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Erick and Rich ponder the implications of HP’s new subscription hardware and software service for SMBs, why cloud solutions require a different approach to sales and marketing, and the perhaps coronavirus-related rise of the “technosexual.”
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Erick and Rich dive into the latest projections for the fast-growing SMB collaboration and security markets, share advice on keeping complex legal agreements from slowing down your sales volume, and discuss a perfect crime foiled by one fatal flaw.
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Erick and Rich sort through the new MSP business building resources from IT By Design, the importance of relinquishing control over work to your employees, and a man in Oklahoma who took the whole pant-less online meeting thing a few steps too far.
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Erick and Rich examine the new venture by the founders of RMM pioneer N-able, explain why you should ensure all of your employees understand all of your customer touch points, and discuss a guy who has your coronavirus record for longest time between haircuts beat by 80 years.
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