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With the evolution from EDR to XDR, as well as the introduction and quick rise of advanced malware such as ransomware and fileless malware,
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Latest Videos
Stuck at home like everyone else, Erick and Rich explore Ingram Micro's new cash-preserving credit programs, the importance (now more than ever) of using your PSA tool's dispatch portal, and proof that supply chain issues are affecting everyone these days, including Mexican drug cartels.
Join Erick and Rich as they discuss the latest product security investments at ConnectWise, supporting clients from home during the Covid-19 outbreak, and an amusement park operator in the U.K. who's turned panicky toilet paper hoarding into a game. - About us
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Erick Simpson
Video
March 6th, 2020 | ChannelPro
Fighting bravely through hotel Wi-Fi issues, Erick and Rich discuss Axcient’s new technology for protecting backup data from ransomware, a book every channel pro should read on handling difficult client discussions, and why a guy brought a tuxedo-clad llama to his sister’s wedding.
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Video
March 2nd, 2020 | ChannelPro
So close, yet so far away! Both in sunny Southern California, Erick and Rich discuss the forthcoming unified Carbonite/Webroot partner program, why you should hire a forensic accountant before closing an acquisition, and the $60 million reasons an Irish drug dealer should have backed up his data.
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Video
February 21st, 2020 | ChannelPro
Erick and Rich dive into the results of this year's ChannelPro State of the Channel Survey, talk about cultivating the next generation of leaders at your company, and then discuss a new product that tells you what dogs are REALLY thinking when they bark.
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Video
February 14th, 2020 | ChannelPro
Taking a break from the slopes during his ski vacation, Erick talks with Rich about the surprising departure of Renee Bergeron from Ingram Micro, the rewards of saying “no” to customers sometimes instead of “yes,” and the death grip Windows 7 seems to have on the last PCs running it.
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Video
February 7th, 2020 | ChannelPro
Prepare for some odd sights as Erick and Rich, who is visiting with ChannelPro technical editor and shameless prankster Matt Whitlock, discuss a foiled attempt to sell stolen MSP administrative credentials, the importance of getting liability waivers from your customers, and the ideal Valentine’s Day gift for that not-so-special someone.
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Video
February 3rd, 2020 | ChannelPro
Looks like this cloud computing thing still has a whole lot of upside ahead of it. Erick and Rich discuss the latest evidence this week, along with the importance of using the data in your PSA system to drive strategic decision making and a routine traffic stop by sheriffs in Wisconsin that's notable only because it involved an Oscar Meyer Weinermobile.
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Video
January 23rd, 2020 | ChannelPro
Erick and Rich are in sunny Southern California yet again and chatting about the latest security assault on a managed services vendor, booking your business reviews now, and the latest outrage in phony "service animals".
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Article
January 20th, 2020 | Benjamin Pearce
ACP Technologies looked outward and inward to grow the business through process improvements that focus on a winning customer experience.
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Resource
January 17th, 2020 | ChannelPro Weekly
Watch your step! It turns out many things in life end in P. Just ask Matt, Rich, and guest host Erick Simpson.
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Video
January 17th, 2020 | ChannelPro
Live from Santa Barbara, Calif., Erick and Rich discuss Auvik’s plans to add IoT device detection to its network management solution, why upgrading your personal network (of friends) can help you achieve your goals, and some new playlists from Spotify…for your pets.
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