IT and Business Insights for SMB Solution Providers

ConnectWise

Resource
January 27th, 2023 | ChannelPro Weekly
Ride ‘em, channel pros! It’s time to join Matt, Rich, and guest host Neil Medwed, of big-time managed services provider Meriplex, as they roundup the lowdown on Datto’s latest network products, Craig Fulton’s departure from ConnectWise, managing Azure environments, and closing the IT skills gap. - read more
 
News
January 25th, 2023 | Rich Freeman
A popular figure among ConnectWise partners and familiar presence at its events, Fulton was most recently the company’s chief customer officer, with oversight responsibility for the IT Nation partner community. - read more
 
News
January 18th, 2023 | Rich Freeman
Called Pia aiDesk and first unveiled last year, the new system uses machine learning and natural language processing to help MSPs analyze, route, and resolve level 1 and 2 service tickets automatically. - read more
 
Article
January 13th, 2023 | Colleen Frye
Creating a vision statement for your MSP business helps to align all decision making around what you are trying to achieve. - read more
 
Article
January 8th, 2023 | Colleen Frye
Pia is an intelligent automation platform that integrates with IT service management tools to simplify processes and improve operational efficiencies. - read more
 
Article
December 16th, 2022 | James E. Gaskin
Security announcements from WatchGuard, ConnectWise, and Fortinet, new FinTech gear from Epson, a new channel chief for Veeam, and a quinceanera for a chihuahua are among the news gems we’ve uncovered for you in plenty of time for the holidays. - read more
 
News
December 7th, 2022 | Rich Freeman
The new credential aims to help MSPs earn third-party validation that they employ rigorous best practices to ensure the safety of their own environment and end user environments, according to CompTIA’s Wayne Selk (pictured). - read more
 
Video
December 1st, 2022 | Eaton and ChannelPro
In this video, Eaton's Alliances Technical Specialist, Reggie Greene, provides a quick overview of Eaton's ConnectWise integration and how the plug-in will help MSPs improve operations and drive efficiency to grow business. - read more
 
News
November 22nd, 2022 | Rich Freeman
Security Manager, the born-in-the-cloud vendor’s latest product, reflects a growing realization that while managing an SMB’s cloud applications is a big job, securing them can be an overwhelming one. - read more
 
Resource
November 18th, 2022 | ChannelPro Weekly
Do you like pickles? Do you like them enough to reach into a black box supposedly full of them and eat whatever comes out? We recommend re-thinking matters if your answer was yes. - read more
 

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