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Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.Latest Slideshows
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
ConnectWise
Resource
August 26th, 2022 | ChannelPro Weekly
Coming to you from the HP Amplify Executive Forum, or maybe the great beyond given how ghost-like he looks, Rich talks with Matt and returning guest host Mile Bloomfield of Tekie Geek about HP's new ink subscription service for SMBs, partner program updates, and hardware for hybrid workers.
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News
August 24th, 2022 | Rich Freeman
Attendees at a two-part online “Battle Royale” hosted next week by IT network and marketplace Channel Program will help select this year’s finalists in ConnectWise’s annual competition for startup makers of MSP software.
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News
August 19th, 2022 | Rich Freeman
The goal is to help users of IGI’s vulnerability management system automate the time-consuming chore of reconciling monthly billing against up-to-date user and consumption data.
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Article
August 19th, 2022 | James E. Gaskin
Two new security alliances, new phones from Poly, a new CEO for GoTo and channel chief for MSP360, and new ads in Japan for something you’d think millennials already do plenty of—drink beer—are among the stories we’re finally telling you about.
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News
August 16th, 2022 | Rich Freeman
The new functionality lets GoTo Connect users create helpdesk tickets on their own and lets GoTo Resolve generate tickets automatically based on preset conditions. A new bundled licensing option also lets users purchase both products together at a discount.
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News
August 11th, 2022 | Colleen Frye and Rich Freeman
Four of the dozens of vendors exhibiting at ChannelPro’s latest in-person event—ConnectMeVoice, Gradient MSP, Quickpass, and US Signal—share updates on recent and forthcoming announcements.
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News
August 10th, 2022 | Colleen Frye
The six-city, two-day conference series headed south to North Carolina’s “Queen City” with a lineup of educational sessions addressing the top issues and trends managed service providers and integrators care about.
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News
August 5th, 2022 | Rich Freeman
Scheduled to reach market by early next year, the new coverage option will award discounted rates to end users whose MSP uses software from DataStream’s security and backup partners.
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Resource
July 29th, 2022 | ChannelPro Weekly
There are stranger things than this week’s ChannelPro Weekly episode, but little else as fun or informative.
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Video
July 29th, 2022 | ChannelPro
Erick and Rich discuss favorite insights from Service Leadership’s new industry profitability report, what makes for a good—and bad—statement of work, and how a 13-year-old on her way to medical school next year makes us all look like slackers.
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