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Erick and Rich discuss Kaseya’s revised auto-renewal policy, how to keep new managed service clients happy during onboarding, and an interesting job listing for anyone who likes the sound of sleeping for a living.
Erick and Rich discuss favorite insights from Service Leadership’s new industry profitability report, what makes for a good—and bad—statement of work, and how a 13-year-old on her way to medical school next year makes us all look like slackers.Latest Slideshows
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News
August 5th, 2022 | Rich Freeman
Scheduled to reach market by early next year, the new coverage option will award discounted rates to end users whose MSP uses software from DataStream’s security and backup partners.
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Resource
August 5th, 2022 | ChannelPro Weekly
You know what they say in New Hampshire. Live free or die! Or maybe try the skiing and visit the beaches instead. It’s a lovely place.
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News
August 2nd, 2022 | Rich Freeman
The cloud management and security vendor plans to roll out functionality that will let users of its SaaS security module view and take immediate action on threat notifications from Microsoft and Google by the end of the month.
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Resource
July 8th, 2022 | ChannelPro Weekly
Why does so much nautical terminology sound vaguely naughty?
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News
July 6th, 2022 | Rich Freeman
The deal adds automated support for Microsoft 365 and Azure Virtual Desktop to N-able’s capabilities at a time when SMBs are rapidly taking on-premises workloads online.
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News
July 6th, 2022 | Rich Freeman
Introduced on the same day as a free licensing benefit, the new systems are the first offerings from a free software program that will roll out roughly one new system every quarter.
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News
June 21st, 2022 | Rich Freeman
Called the Cooper Intelligence Engine, the new “utilization technology” spotlights product features that MSPs are paying for but not using. The new RMM edition will be the first to support networking gear, IoT devices, and cloud apps on top of PCs and servers.
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Slide Gallery
June 13th, 2022 | Rich Freeman
Experts from Acronis, ESET, Huntress, Sophos, and Trend Micro discuss the latest developments in the ever-evolving world of ransomware, data loss, MSPs hacks, cyber insurance, and more.
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Video
June 10th, 2022 | ChannelPro
Erick and Rich discuss the growing trend of alliances between IT management vendors and cyber insurance companies, how soon is too soon to fire a problem employee, and whether or not naming your baby after Ikea products is a good idea.
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