This week, Erick and Rich discuss the SMB network of tomorrow, per research from Auvik, doing a little pre-holiday tax planning with your financial advisor, and an internet gaming platform that briefly accepted bets on a soccer match completed the day before.

Don’t miss a moment of Manuel Palachuk’s must-see presentation from our November 16th SMB Forum event on the seven top predictors of managed services success.

Erick and Rich have a lot to be thankful for this year, including artificial intelligence and hand sanitizer, which they discuss on this holiday week episode along with a neuroengineer’s recent efforts to teach rats to play Doom.

A step-by-step guide to reselling for VARs and MSPs

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If you’re into tube steak and sports, this is the episode for you. You’ll like it if you’re just into managed services too, because Matt, Rich, and returning guest host Scott Beck, of BeckTek, have plenty to say about the new billing reconciliation solution from Gradient MSP, the new digital maturity scoring and data asset management offerings from ScalePad, and the addition of endpoints to Liongard’s “unified visibility” platform.

Rich and Erick discuss Gradient MSP’s new billing reconciliation tool and long-term strategy, urge you to unplug (like, really) during your Thanksgiving break, and finger the unlikely culprit responsible for damaging a U.K. family’s car.

In this issue: Service Manager Success Secrets | Capitalizing on New Distribution | Power BI Pro Tips | Zero-Trust IoT | IT Sabotage in MSP Industry | Pros/Cons of POS Financing

Ready to automate and accelerate as-a-service solutions? Well then, gentlemen (and ladies), you know what to do. So does Ingram Micro, as Matt and Rich discuss with co-host Seana Fippin, of MSP Red Box Business Solutions, who also chimes in on the new platform and RMM solution ConnectWise introduced this week, OpenText buying Zix, and how to hold effective virtual meetings at a hybrid workplace.

Erick and Rich discuss the new platform and RMM solution from ConnectWise, the wisdom of identifying your worst customers now so you can fire them come January, and the latest oddball limited edition holiday offers from America’s fast-food restaurants.

This Expert Guide offers some helpful advice on incident response management, how to expand your security offerings by partnering with security providers, and what you should know about zero trust. It also provides some tips for protecting customers against phishing attacks and deep fakes, and highlights some common mistakes to avoid in your own practice.

This Expert Guide dives into some current opportunities, including adding services on top of Microsoft 365 rather than just selling licenses, developing deep expertise in Azure features to solve customer problems, and building high-margin cloud bundles.

Check in with Joel Zaidspiner as he checks in with ADT Cybersecurity, Mailprotector, and ThreatLocker.

Erick and Rich discuss Atera’s new AI-powered RMM automation feature, why you should ask vendors and distributors regularly about new resources for helping you grow, and a local election in Maine set to be decided by drawing straws.

In this eBook see the perspectives and misconceptions on AI and machine learning from enterprises, businesses, and consumers worldwide.

How much money are you making on wiffy these days? I mean, I assume you’re in the wiffy market. It’s huge! Take it from Matt, Rich, and this week’s guest host, Paco Lebron, of MSP ProdigyTeks and the MSP Unplugged podcast.

Check in with the latest from BLOKWORX, Hornetsecurity, SuperOps.ai, and TwoRivers ITAD Solutions in this series of interviews from the latest meeting of managed services coop The 20.

Feel free to tackle only simple challenges, channel pros. Just don’t expect to make much at it. Take it from this week’s guest host, podcaster and industry analyst Dave Sobel, it’s the hard stuff that produces big money. Dave, Matt, and Rich have plenty to say about that topic, as well as the news from Acronis’s CyberFit Summit, and Dave has a few thoughts to share about Kaseya’s efforts to harden its software against future breaches too.

Live together from sunny Miami, Erick and Rich discuss the strategic implications of the Acronis Cyber Network, the challenges of preserving office culture in a work-from-anywhere organization, and the misadventures of what may be the world’s stupidest hiker.

This Expert Guide offers planning tips for selling your business, a checklist that will help you find just the right M&A candidate if you’re on the hunt, and advice on how to ensure a smooth onboarding process once you do buy another MSP. It also includes some perspective from an MSP business owner who has successfully gone through the M&A process.

This Expert Guide includes tips on building a work-from-home security stack, a look at the IoT security minefield (and opportunity), some best practices for cloud security, and a first-hand account of how one channel pro is expanding the circle of safety for her business, customers, and employers.

This Expert Guide offers some advice on partnering with security service providers to expand the skills and resources needed to keep customers safe, a look at rising threats like “smishing” and deep-fakes, and practical tips for incident response management.

Everyone else is working from home these days. Why not The King? You know who’s not working from home this week? Rich Freeman. He’s in Las Vegas for Kaseya’s ConnectIT conference and has plenty of news from Kaseya to share. He and Matt also discuss HP’s big new collaboration and conferencing portfolio as well as the challenges and pleasures of running a tech business with your spouse.

Side by side for the first time since COVID, Erick and Rich discuss Kaseya’s take on its RMM breach, trueing up your managed services clients, and a woman who went to sleep alone and woke up next to a meteorite.

Have you stopped to think about the risk to your business if you don’t have a strong handle on your IT assets? Delayed deliveries? Misrepresented sales figures? Unhappy customers? Inventory management is a common pain point for anyone working with IT assets — like getting real-time, accurate inventory data at any given point in the life cycle, regardless of its location.

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