Topic: Hardware - Page 166

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The newest addition to the ConnectWise product family, which currently provides centralized control over cloud computing solutions, will soon perform similar functions for backup and security solutions from ConnectWise’s vendor partners.

The new offerings provide hardware, supplies, and services for a single monthly fee, and can be delivered on a white-label basis.

Both BDR vendors have made it easier for MSPs to monitor, provision, and invoice services from directly within the ConnectWise Manage PSA system and ConnectWise Automate RMM solution.

HPE’s new family of Edgeline Converged Edge Systems run enterprise-class application and management software closer to where data is created.

The tie-in lets users of Unitrends MSP backup and disaster recovery solutions view and manage alerts in their PSA console, automatically create backup-related tickets, and sync client information across their Autotask and Unitrends MSP accounts.

Speaking at the company’s 2018 Automation Nation event today, Chief Product Officer Craig Fulton (pictured) described a platform philosophy aimed at offering MSPs single-pane-of-glass control over its own solutions and those from its ecosystem of partners.

Scheduled to ship at the end of October, the new system combines public and private cloud infrastructure with migration, configuration, administration, and cost-optimization assistance from HPE’s Pointnext professional services unit.

CEO Austin McChord tells attendees at the annual MSP partner gathering, the first since Datto’s merger with Autotask, that the company’s commitment to their success includes an open and broad portfolio, an obsessive MSP focus, and delivering groundbreaking technology.

Designed to improve technician productivity and billing accuracy, the new, closer synchronizations arrive as Autotask parent Datto kicks off its annual U.S. partner event in Austin, Texas.