IT and Business Insights for SMB Solution Providers

Erick Simpson

A Technology Businesses and Channel Growth and Transformation Consultant | Business Process Improvement, M&A and Integration Expert

Co-Founder of one of the first "Pure Play" MSPs in the industry, and creator of the MSP Mastered™ Methodology for Managed Services business performance improvement and the Vendor Channel Maturity Level Index™ that identifies IT channel program maturation for strategic growth, Erick Simpson is a strategic technology business growth and transformation specialist. He is experienced in improving top and bottom-line business performance by increasing operational efficiencies, boosting marketing and lead generation outcomes, accelerating sales velocity, shortening sales cycles and maximizing service efficiencies.

With over 30 years of experience in the IT industry as an Enterprise CIO, MSP, Strategic Coach and Consultant, Erick is a Business Process Improvement Expert with hundreds of successful IT Solution Provider, MSP, Cloud and Security practice business improvement consulting engagement outcomes.

One of the most prolific, recognized and sought-after  business improvement and transformation experts, authors and speakers in the industry, Erick has contributed to numerous industry publications and spoken at hundreds of events.

His published works include "The Guide to a Successful Managed Services Practice"; the definitive book on Managed Services, “The Best I.T. Sales & Marketing BOOK EVER!”, “The Best I.T. Service Delivery BOOK EVER!” and “The Best NOC and Service Desk Operations BOOK EVER!”, along with 50 Best Practice Guides.

Consulting Services for MSPs and Channel Vendors: http://www.ericksimpson.com

LinkedIn: https://www.linkedin.com/in/ericksimpson
Facebook: https://www.facebook.com/erickdsimpson
Twitter: https://twitter.com/ericksimpson

Managed Services Blog
October 12th, 2012 | Erick Simpson | Managed Services Blog
We'd like to thank all of our Charlotte, NC Boot Camp attendees and those of you that joined us virtually through our live streaming sessions! Click here for Video MSPU Reviews from Boot Camp Attendees! It has been our distinct pleasure to provide you best practices in IT and Managed Services - Read More
 
October 11th, 2012 | Erick Simpson | Managed Services Blog
LAST DAY OF LIVE STREAMING FRIDAY! Join us for our Charlotte, NC IT Business Improvement and Transformation Boot Camp Virtually! Simply click here to attend! Watch From Your IPhone, IPad, Tablet or Smartphone! You'll need to log in with your MSP University or SPC International credentials - Read More
 
October 10th, 2012 | Erick Simpson | Managed Services Blog
LIVE STREAMING THURSDAY AND FRIDAY! Join us for our Charlotte, NC IT Business Improvement and Transformation Boot Camp Virtually! Simply click here to attend! Watch From Your IPhone, IPad, Tablet or Smartphone! You’ll need to log in with your MSP University or SPC International - Read More
 
October 10th, 2012 | Erick Simpson | Managed Services Blog
LIVE STREAMING THURSDAY AND FRIDAY! Join us for our Charlotte, NC IT Business Improvement and Transformation Boot Camp Virtually! Simply click here to attend! Watch From Your IPhone, IPad, Tablet or Smartphone! You’ll need to log in with your MSP University or SPC International - Read More
 
October 9th, 2012 | Erick Simpson | Managed Services Blog
State of the Industry Webcast Yes You Can – Simplify Your Pathway to the Cloud! Register Now and Join us Tuesday, October 30th at 9am PDT/12pm EDT Click Here to Register Now! According to Gartner, “ As aspects of the cloud move into mainstream adoption, each technology needs to be - Read More
 
October 8th, 2012 | Erick Simpson | Managed Services Blog
The Sales Engineering Process The Sales Engineer participates in the service provider's sales, scoping and proposal creation processes, and works with the provider's Account Managers, Sales Professionals, Engineers, Project Managers, Manufacturers, Vendors and Distributors to fulfill their role - Read More
 
October 5th, 2012 | Erick Simpson | Managed Services Blog
I recently finished reading Walter Isaacson's biography of Steve Jobs, titled appropriately “Steve Jobs”. This fascinating look into the highly guarded, private life of one of the most polarizing and influential geniuses of our time should be required reading for any business owner. Jobs' - Read More
 
October 4th, 2012 | Erick Simpson | Managed Services Blog
The ability to successfully overcome sales objections for your IT products, services and solutions is step 5 of the 7 step sales process. Mastering this ability can seem daunting to some, but here is a step-by-step process to follow that can help you through it. The first step in overcoming IT - Read More
 
October 4th, 2012 | Erick Simpson | Managed Services Blog
One of the 3 Service Delivery areas a Solution Provider can become very profitable in; or tremendously unprofitable, is in Project Management. This post will provide effective tips to help you improve your Project Management outcomes. If the Solution Provider's IT Project Management processes are - Read More
 
August 2nd, 2012 | Erick Simpson | Managed Services Blog
LIVE STREAMING THURSDAY AND FRIDAY!Join us for our Orlando Boot Camp Virtually! Simply click here to attend! Watch From Your IPhone, IPad, Tablet or Smartphone! You’ll need to log in with your MSP University or SPC International credentials, or create a Free Basic Membership to view - Read More
 

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