Erick and Rich discuss a new grass-roots channel pro professional association, why MSPs must resist the temptation to slip back into bad habits when adversity strikes, and the drawbacks of building a staircase on top of bowling balls.
This week, Erick and Rich discuss the story everyone’s discussing—Kaseya’s RMM breach—plus when and how to adjust your compensation plan and a bargain-priced real estate listing with an unusual waterfront view.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
A Technology Businesses and Channel Growth and Transformation Consultant | Business Process Improvement, M&A and Integration Expert
Co-Founder of one of the first "Pure Play" MSPs in the industry, and creator of the MSP Mastered™ Methodology for Managed Services business performance improvement and the Vendor Channel Maturity Level Index™ that identifies IT channel program maturation for strategic growth, Erick Simpson is a strategic technology business growth and transformation specialist. He is experienced in improving top and bottom-line business performance by increasing operational efficiencies, boosting marketing and lead generation outcomes, accelerating sales velocity, shortening sales cycles and maximizing service efficiencies.
With over 30 years of experience in the IT industry as an Enterprise CIO, MSP, Strategic Coach and Consultant, Erick is a Business Process Improvement Expert with hundreds of successful IT Solution Provider, MSP, Cloud and Security practice business improvement consulting engagement outcomes.
One of the most prolific, recognized and sought-after business improvement and transformation experts, authors and speakers in the industry, Erick has contributed to numerous industry publications and spoken at hundreds of events.
His published works include "The Guide to a Successful Managed Services Practice"; the definitive book on Managed Services, “The Best I.T. Sales & Marketing BOOK EVER!”, “The Best I.T. Service Delivery BOOK EVER!” and “The Best NOC and Service Desk Operations BOOK EVER!”, along with 50 Best Practice Guides.
Watch Now On-Demand
In a recent poll I conducted with 200 MSPs, the number 1 most important priority to them was strengthening client communication and relationships to deliver increased value, so that’s what - Read More
4 Strategies your MSP needs to compete in 2021
Thursday, February 18th @ 11am PT
There’s no doubt that 2021 will introduce new challenges to your business, but you can also create an abundance of new - Read More
Why Your MSP Practice is at Risk in 2021 and What You Can Do About It
Thursday, February 4th @ 11am PT
Running and growing your MSP practice isn’t anywhere near as easy as it used to be. Ever-increasing staff - Read More
2021: The Year You Shatter Your Lead Generation and Sales Records With Automation
Watch Now Ondemand
Attend my first MSP Mastered® Webinar of 2021 and get a special bonus!
A new year is upon us, and while social - Read More
3 Killer Tips To Deliver Effortless DRWednesday, December 23rd @ 10am PT
Attend my final MSP Mastered® Webinar of 2020 and get a special bonus!
One of the top services we sold and delivered in my MSP practice in the - Read More