IT and Business Insights for SMB Solution Providers

Erick Simpson

A Technology Businesses and Channel Growth and Transformation Consultant | Business Process Improvement, M&A and Integration Expert

Co-Founder of one of the first "Pure Play" MSPs in the industry, and creator of the MSP Mastered™ Methodology for Managed Services business performance improvement and the Vendor Channel Maturity Level Index™ that identifies IT channel program maturation for strategic growth, Erick Simpson is a strategic technology business growth and transformation specialist. He is experienced in improving top and bottom-line business performance by increasing operational efficiencies, boosting marketing and lead generation outcomes, accelerating sales velocity, shortening sales cycles and maximizing service efficiencies.

With over 30 years of experience in the IT industry as an Enterprise CIO, MSP, Strategic Coach and Consultant, Erick is a Business Process Improvement Expert with hundreds of successful IT Solution Provider, MSP, Cloud and Security practice business improvement consulting engagement outcomes.

One of the most prolific, recognized and sought-after  business improvement and transformation experts, authors and speakers in the industry, Erick has contributed to numerous industry publications and spoken at hundreds of events.

His published works include "The Guide to a Successful Managed Services Practice"; the definitive book on Managed Services, “The Best I.T. Sales & Marketing BOOK EVER!”, “The Best I.T. Service Delivery BOOK EVER!” and “The Best NOC and Service Desk Operations BOOK EVER!”, along with 50 Best Practice Guides.

Consulting Services for MSPs and Channel Vendors: http://www.ericksimpson.com

LinkedIn: https://www.linkedin.com/in/ericksimpson
Facebook: https://www.facebook.com/erickdsimpson
Twitter: https://twitter.com/ericksimpson

Managed Services Blog
November 8th, 2019 | Erick Simpson | Managed Services Blog
In today’s competitive economic environment, with historically low unemployment and high demand for qualified talent, it can be a challenge to motivate and retain good employees. While you may be unable to keep up with competitive salaries, bonuses and other cash - Read More
 
October 8th, 2019 | Erick Simpson | Managed Services Blog
You know a good deal when you see one. That doesn’t mean, however, that your good deal is profitable once it is acquired or merged with another. Marrying two entities, acquiring a new company, or dissolving an operation altogether requires a game plan, and a great - Read More
 
October 6th, 2019 | Erick Simpson | Managed Services Blog
I'd like to invite you to attend my next MSP Mastered® Webinar: "Bundling and Pricing Managed Services For Maximum Margins" When: Thursday, October 10th @ 9am PST / 12pm EST How do high-performing - Read More
 
September 3rd, 2019 | Erick Simpson | Managed Services Blog
The Cybersecurity Sales Professional In a mature Cybersecurity sales model, it is the sales professional’s responsibility to execute each of the 7 steps of the sales process: prospecting, warm-up, qualifying, presenting, overcoming objections, closing and follow-up - Read More
 
August 31st, 2019 | Erick Simpson | Managed Services Blog
I'd like to invite you to attend my next MSP Mastered® Webinar: "3 Marketing Strategies That Generate the Most Sales Appointments". When: Thursday, September 5th @ 11am PST / 1pm EST Finding the - Read More
 
August 20th, 2019 | Erick Simpson | Managed Services Blog
I'd like to invite you to attend my next MSP Mastered® Webinar titled:  "Tiering, Staffing and Capacity Planning". When: Thursday, August 22nd @ 10am PST / 1pm EST Recruiting and retaining - Read More
 
August 13th, 2019 | Erick Simpson | Managed Services Blog
I'd like to invite you to attend my next MSP Mastered® Webinar titled: "The 12 Keys to Building and Transforming Your MSP Practice" When: Thursday, August 15th @ 11am PST / 1pm EST Learn - Read More
 
August 12th, 2019 | Erick Simpson | Managed Services Blog
Business Transformation Newsletter August 2019 The Sales Engineering Process In this context, the Sales Engineer participates in the service provider’s sales, scoping and proposal creation processes, and works with the provider’s Account Managers, Sales - Read More
 
August 9th, 2019 | Erick Simpson | Managed Services Blog
The Sales Engineering Process In this context, the Sales Engineer participates in the service provider’s sales, scoping and proposal creation processes, and works with the provider’s Account Managers, Sales Professionals, Engineers, Project Managers, - Read More
 
August 2nd, 2019 | Erick Simpson | Managed Services Blog
I'd like to invite you to attend my next MSP Mastered® Webinar titled: "Best Practices for Analyzing and Troubleshooting Networks" When: Thursday, August 8th @ 11am PST / 1pm EST Have you ever run - Read More
 

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