IT and Business Insights for SMB Solution Providers

Best Unified Communications/VoIP Vendor

Cisco and Avaya Inc. are three-time gold and silver winners, but bronze winner ShoreTel is a first-time medalist. Don’t bask in the glow of your triumph too long though, ShoreTel. We won’t say who, but two other vendors came within a handful of votes of you.


Cisco Systems Inc. is a provider of IP-based networking and other products related to the communications and IT industry.


Avaya Inc. is a global provider of business communications and collaboration systems and services, including unified communications, real-time video collaboration, contact center, networking, and related services.


ShoreTel provides premise and cloud-based business phone system and communication solutions with fully integrated unified communications.
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