IT and Business Insights for SMB Solution Providers

Best Professional Services Automation

Anyone who’s been around the PSA block pretty much expects ConnectWise and Autotask to take gold and silver here in one order or another. The more interesting result is the bronze finish for Kaseya Ltd., which only began offering PSA software in 2016.

Gold

Market Differentiators

ConnectWise empowers the most successful technology service providers in The IT Nation by preparing them not only for today but for the future. We connect them to a powerful suite of software solutions, an extensive platform of integrations, and the largest global community of IT professionals. Our tools and services allow partners to automate repetitive tasks, standardize service delivery, and manage information to help their businesses grow.

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Silver

Autotask is now part of Datto. Read more >

Autotask Corp. provides a hosted IT business management software platform designed for technology solution providers. The software integrates a broad range of critical business systems, including customer relationship management (CRM), service desk, contracts, tech scheduling, project management, billing and reporting, and provides real-time service delivery intelligence .

Bronze

Kaseya International Ltd. is a global provider of IT systems management software to proactively manage and control IT assets remotely from one integrated Web-based platform.

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