This Expert Guide includes tips on building a work-from-home security stack, a look at the IoT security minefield (and opportunity), some best practices for cloud security, and a first-hand account of how one channel pro is expanding the circle of safety for her business, customers, and employers.

This Expert Guide offers some advice on partnering with security service providers to expand the skills and resources needed to keep customers safe, a look at rising threats like “smishing” and deep-fakes, and practical tips for incident response management.

Everyone else is working from home these days. Why not The King? You know who’s not working from home this week? Rich Freeman. He’s in Las Vegas for Kaseya’s ConnectIT conference and has plenty of news from Kaseya to share. He and Matt also discuss HP’s big new collaboration and conferencing portfolio as well as the challenges and pleasures of running a tech business with your spouse.

Side by side for the first time since COVID, Erick and Rich discuss Kaseya’s take on its RMM breach, trueing up your managed services clients, and a woman who went to sleep alone and woke up next to a meteorite.

Have you stopped to think about the risk to your business if you don’t have a strong handle on your IT assets? Delayed deliveries? Misrepresented sales figures? Unhappy customers? Inventory management is a common pain point for anyone working with IT assets — like getting real-time, accurate inventory data at any given point in the life cycle, regardless of its location.

Simply complete the form below to download the full white paper.

Security takes multiple layers, even when the threat you’re securing against is walking, dead, and hungry for brains. Take it from MSP and security pro Charles Henson, of Nashville Computer, who joins Matt and Rich this week to discuss Datto’s SaaS Defense product, MSP360’s flat-rate Amazon S3 backup storage, takeaways from the recent Bandwidth.com DDoS incident, and how to profit from helping businesses complete security questionnaires.

Eaton’s recently launched Gigabit Network Card for additional cybersecurity and faster speeds while protecting connected devices. Watch this brief video to learn how this cybersecure card can help stop hackers from stealing your data and more.

SIPPIO is ideal for managed service providers that want to offer full voice capabilities in Microsoft and Zoom to complete their customers’ unified communications environment and augment workplace productivity. With SIPPIO, MSPs can quickly onboard their sales team and start growing their voice practice.

Simply complete the form below to download the full white paper.

In this issue: All-Stars Edition | Married MSP Owners | Partnering with MSSPs | IoT Networking Challenges | Microsoft 365 Opportunities | Review: Cherry Wireless Desktop

Watch the presentation on measuring progress against strategic goals that MSP expert Manuel Palachuk delivered at our October 6th SMB Forum in Raleigh, N.C.

Erick and Rich discuss the significance of Microsoft launching Windows 11 in the same week VMware updated its cloud platform, urge you to raise prices in January, and salute an industrious squirrel who borrowed a pickup truck to store walnuts.

Follow along with Manuel Palachuk’s recommended performance measurement techniques on this sample balanced scorecard.

From high above the Hudson River, in N.J., Joel Zaidspiner checks in with Armor, CrushBank, Mindmatrix, and Richardson & Richardson at IT By Design’s recent Build IT Live conference.

If there’s one thing channel pros serious about growth have in common, its killer penguin investigations. At least we think that’s what they’re all tracking on their dashboards. Maybe Ken Pecot, COO of The 20, can set us all straight on that.

Erick and Rich sift through the implications of this week’s VoIP DDoS attack, explain the one situation when you should never present a sales proposal, and consider hiring a German hamster to manage their investments.

Crank up the party music, people! Hard as it is to believe, ChannelPro Weekly has turned 200. Episodes, that is, and with them to celebrate with Matt and Rich is guest host Zac Cramer, of managed service provider IT Assurance. Together, the three of them discuss the new ticketing system from NinjaRMM, HP’s customer intelligence platform, and the decision at SaaS Alerts to sell a stake in the company to its MSP partners.

This week, Erick and Rich discuss SaaS Alerts selling a piece of the business to its MSP partners, how to determine the time has come to hire a full-time service dispatcher, and the potential hazards of stealing location-sensitive smart speakers.

SASE solutions are selling like hotcakes these days, but the reason why may surprise you. Let Matt, Rich, and guest host Angela Hogaboom, director of assessment services at managed security provider RSI, explain it to you, along with the story behind Datto shipping an Azure Continuity solution, Cytracom buying OmniNet, and Barracuda making three (count ’em) announcements in one busy day.

Erick and Rich ponder the strategic significance of Cytracom buying OmniNet, the importance of not customizing your managed service bundles, and the logic behind a newly developed technique for potty-training cows.

Access this essential guide to learn about Microsoft education offerings through SYNNEX. Topics include the CSP advantage, student use benefits, the partner opportunity model, and resources for customers.

Simply complete the form below to download the full guide.

In this issue: Overcoming Growth Barriers | Partnering with Peers | Opportunities in K-12 IT | Extended Detection and Response (XDR) | Choosing IoT Hardware | Cloud Migration |

This week, Erick and Rich discuss partnering with Zoom, the dangers of excessive teamwork in your company (yes, that IS possible), and what the heck that big purple thing McDonalds calls Grimace really is.

†you’re not familiar with the Levono brand, don’t worry. The same is true for pretty much everyone but this week’s guest host Rayanne Buchianico, of ABC Solutions, the PSA Impact podcast, and M&A consultancy Sell My MSP.

See MSP consultant Manuel Palachuk’s presentation at our September 2nd SMB Forum event in Boston on turning big plans for your company into reality.

Pull up a seat for Joel Zaidspiner’s conversations with Lifecycle Insights, SaaS Alerts, and 7 Figure MSP guru Chris Wiser.