| Their primary job function... | |
| Executive/Corporate Management | 69% |
| Sales/Marketing Management | 17% |
| Technical Management | 11% |
| Other | 3% |
| Annual revenue... | |
| More than $10 Million | 15% |
| $5 Million - $10 Million | 9% |
| $1 million - $5 million | 33% |
| Up to $1 Million | 43% |
| Solutions they provide... | |
| Backup and Data Recovery | 76% |
| Cloud Solutions | 79% |
| Custom-Built Systems | 66% |
| Data Center | 59% |
| Digital Signage | 55% |
| Hardware (Desktops, Notebooks & Tablets) | 72% |
| Internet of Things (IoT) Solutions | 53% |
| Managed Print/Document Management | 58% |
| Managed Services | 75% |
| Mobile Solutions | 60% |
| Network Design and Implementation | 60% |
| Security Solutions/Physical | 56% |
| Security Solutions/Network | 87% |
| Servers/Storage | 72% |
| Small Office/Home Office | 62% |
| Virtualized Solutions | 62% |
| VolP/Unified Communications | 63% |
The purpose of this report is to empower MSPs and IT solution providers to hone defense and recovery strategies in order to keep SMBs safe in the year ahead.