IT and Business Insights for SMB Solution Providers

Downloads

eBook
July 12th, 2019
FREE GUIDE: Is your Canada-based MSP business prepared for not only the changing technology landscape but the new business opportunities of the future? This Expert Guide from ChannelPro and IoT Playbook will help you get there.
July 8th, 2019
Take a last stroll through the massive show floor at this year’s InfoComm conference with ChannelPro’s one-and-only Joel Zaidspiner as he enjoys conversations with D&H, LG, and Sennheiser.
eBook
June 28th, 2019
Do you know how much it costs you to perform one hour of service? If you’re basing your pricing solely on a market-driven strategy, you’re playing a dangerous game. For example, if your costs are $75 per hour but your market only supports $50 per hour, either your costs are too high or you’re in the wrong market.
eBook
June 28th, 2019
Adding to your service offering is challenging. We get it. ConnectWise Inc. has helped countless technology professionals reconfigure their businesses for the future by adding new practice areas and building monthly recurring revenue.
eBook
June 28th, 2019
The most successful MSPs rely on metrics – known as key performance indicators (KPIs) – for making informed, educated decisions that help their businesses thrive, rather than just survive. This eBook provides an overview of some of the most important KPIs used by top MSPs.
eBook
June 28th, 2019
The IT Service Excellence Toolkit outlines best practices to ensure client satisfaction, and includes powerful tools for your success, including a sample service agreement, client onboarding checklist and more.
eBook
June 28th, 2019
There’s a true art to creating a proposal that closes. Just as with any skill you learn, it takes time to truly perfect your technique. You must respect the process. You can easily spot the difference between a novice and an expert.
Podcast
June 28th, 2019
Can’t decide which variety of artisanal salt to put on your popcorn? Take a break from that puzzler and listen in as Matt and Rich discuss all the news from ConnectWise, Datto, and HPE at their recent events, six services from Ingram Micro that you’re probably not using but should be, and a brilliant home IoT solution from Brilliant.
Webcast
June 27th, 2019
During this webinar, you will gain a clearer understanding of the Microsoft Dynamics 365 sales cycle for and learn how to transition a potential sale into revenue. You will discover the opportunity that exists with Microsoft Dynamics 365 as an end-to-end IT ecosystem in addition to your current CRM/ERP portfolio.
eBook
June 24th, 2019
Is your MSP business prepared for not only the changing technology landscape but the new business opportunities of the future?

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