IT and Business Insights for SMB Solution Providers

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Issue
July 15th, 2019
Building a High-Flying Sales Team | Profit Fuel Part 2: CRM/ERP Services | Into the Wild Hardware Safari
July 15th, 2019
ChannelPro’s restless reporter Joel Zaidspiner walked the floor at last month’s ConnectWise IT Nation Explore event and came back with these interesting updates from ConnectBooster, Liongard, Malwarebytes, Storage Guardian StorageCraft.
Podcast
July 13th, 2019
Here comes another marathon episode of ChannelPro Weekly. Not! Pressed for time, Matt, Rich, and special guest host Dave Seibert discuss Microsoft’s widely criticized and ultimately revoked partner program changes, as well as some newly introduced updates to Teams, its chat-based collaboration tool. Good stuff to explore just before Microsoft’s annual partner conference next week. No fooling! Subscribe to ChannelPro Weekly!
Podcast
July 12th, 2019
You’re in good hands with Matt and Rich this week, because they’ve got all the details for you on Bitdefender’s new MSP partner program, Breach Secure Now’s Security-as-a-Service bundle, a new outsourced security vendor called inSOC, and Deep Instinct’s new endpoint security coverage for Chrome OS devices.
eBook
July 12th, 2019
FREE GUIDE: Is your Canada-based MSP business prepared for not only the changing technology landscape but the new business opportunities of the future? This Expert Guide from ChannelPro and IoT Playbook will help you get there.
July 8th, 2019
Take a last stroll through the massive show floor at this year’s InfoComm conference with ChannelPro’s one-and-only Joel Zaidspiner as he enjoys conversations with D&H, LG, and Sennheiser.
eBook
June 28th, 2019
Do you know how much it costs you to perform one hour of service? If you’re basing your pricing solely on a market-driven strategy, you’re playing a dangerous game. For example, if your costs are $75 per hour but your market only supports $50 per hour, either your costs are too high or you’re in the wrong market.
eBook
June 28th, 2019
Adding to your service offering is challenging. We get it. ConnectWise Inc. has helped countless technology professionals reconfigure their businesses for the future by adding new practice areas and building monthly recurring revenue.
eBook
June 28th, 2019
The most successful MSPs rely on metrics – known as key performance indicators (KPIs) – for making informed, educated decisions that help their businesses thrive, rather than just survive. This eBook provides an overview of some of the most important KPIs used by top MSPs.
eBook
June 28th, 2019
The IT Service Excellence Toolkit outlines best practices to ensure client satisfaction, and includes powerful tools for your success, including a sample service agreement, client onboarding checklist and more.

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