IT and Business Insights for SMB Solution Providers

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Slide Gallery
June 21st, 2018 | Rich Freeman
Tomorrow’s news today! A customer-facing portal solution, seamless quote-to-cash software provisioning, and consulting services based on HTG methodologies are among the offerings ConnectWise has in store for its partners. - read more
 
News
June 20th, 2018 | Rich Freeman
Both BDR vendors have made it easier for MSPs to monitor, provision, and invoice services from directly within the ConnectWise Manage PSA system and ConnectWise Automate RMM solution. - read more
 
News
June 20th, 2018 | Rich Freeman
The tie-in lets users of Unitrends MSP backup and disaster recovery solutions view and manage alerts in their PSA console, automatically create backup-related tickets, and sync client information across their Autotask and Unitrends MSP accounts. - read more
 
News
June 19th, 2018 | Rich Freeman
Crowned at the vendor’s Automation Nation event today, Jimmy Puckett and David Wilkeson (pictured) will receive up to $100,000 to create an add-on for the ConnectWise Manage PSA solution that automates employee bonus calculation. - read more
 
News
June 19th, 2018 | Rich Freeman
Speaking at the company’s 2018 Automation Nation event today, Chief Product Officer Craig Fulton (pictured) described a platform philosophy aimed at offering MSPs single-pane-of-glass control over its own solutions and those from its ecosystem of partners. - read more
 
News
June 19th, 2018 | Michael Siggins and Joel Zaidspiner
CEO Austin McChord tells attendees at the annual MSP partner gathering, the first since Datto's merger with Autotask, that the company's commitment to their success includes an open and broad portfolio, an obsessive MSP focus, and delivering groundbreaking technology. - read more
 
News
June 18th, 2018 | Rich Freeman
Designed to improve technician productivity and billing accuracy, the new, closer synchronizations arrive as Autotask parent Datto kicks off its annual U.S. partner event in Austin, Texas. - read more
 
News
June 14th, 2018 | Rich Freeman
The deal adds SIEM, endpoint, and web gateway solutions from one of youngest yet most popular security specialists in the SMB channel to Continuum’s family of security solutions. - read more
 
News
June 13th, 2018 | Rich Freeman
The new feature, which can automatically open support tickets in the vendor’s PSA system, gives end users an alternative to email and phone calls for interacting with help desks about technical issues. - read more
 
Article
May 31st, 2018 | Matt Richards
This simple framework will help you find the right prospects and land the right customers. - read more
 

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