IT and Business Insights for SMB Solution Providers

Autotask

Slide Gallery
August 16th, 2018 | Rich Freeman
A year after launching an all-new channel program, backup vendor Carbonite is offering less complexity, providing more resources for top partners, and spending more time on plans for competing with all-in-one managed service software makers like Datto and Kaseya. - read more
 
Article
August 14th, 2018 | Jason Etheridge
Logic Speak revamped its approach to service delivery and time tracking, and is reaping the rewards of better efficiency and growing profits as a result. - read more
 
News
August 10th, 2018 | ChannelPro
The company's Disaster Recovery as a Service Cloud Services for Managed Service Providers offering now includes cloud pooling, one-click orchestrated recovery, and 30-day free virtualized infrastructure replication. - read more
 
News
July 17th, 2018 | Rich Freeman
Called the Wingman Professional Services Program, the new offering is less a strategic pivot into a new revenue source than an effort to help partners get cloud infrastructure practices up and running swiftly. - read more
 
Article
July 13th, 2018 | Lori Tisinai
With a growing segment of residential and home-based business customers, Computer Concepts is moving from house calls to remote management. - read more
 
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July 12th, 2018 | ChannelPro Weekly
Bet you didn’t how to turn rubber ducks into money-makers, did you? Well, you will after you’ve heard ChannelPro managing editor Colleen Frye chat with Matt and Rich about her recent profile of marketing guru Robin Robins. And that comes after a recap of everything important from this week’s ConnectWise Automation Nation show, Datto’s DattoCon 2018 event, and Hewlett Packard Enterprise’s Discover conference. Listen in! - read more
 
Slide Gallery
June 25th, 2018 | Rich Freeman
Read on for details about the forthcoming integration between Datto’s networking products and PSA platform, the future of Datto’s web-based management console, and the company’s continued dedication to open APIs. - read more
 
Slide Gallery
June 21st, 2018 | Rich Freeman
Tomorrow’s news today! A customer-facing portal solution, seamless quote-to-cash software provisioning, and consulting services based on HTG methodologies are among the offerings ConnectWise has in store for its partners. - read more
 
News
June 20th, 2018 | Rich Freeman
Both BDR vendors have made it easier for MSPs to monitor, provision, and invoice services from directly within the ConnectWise Manage PSA system and ConnectWise Automate RMM solution. - read more
 
News
June 20th, 2018 | Rich Freeman
The tie-in lets users of Unitrends MSP backup and disaster recovery solutions view and manage alerts in their PSA console, automatically create backup-related tickets, and sync client information across their Autotask and Unitrends MSP accounts. - read more
 

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