IT and Business Insights for SMB Solution Providers

Autotask

Slide Gallery
October 5th, 2017 | Rich Freeman
The managed services software maker has acquisitions on its mind, a cloud management solution on its roadmap, and a special place in its heart for ambitious, go-getting MSPs. - read more
 
Article
October 5th, 2017 | Ian van Reenen
As competition among MSPs increases and technology grows more complex, artificial intellience can be a key to future success. - read more
 
News
October 4th, 2017 | Rich Freeman
Introduced at the managed services software maker’s European user conference, an updated edition of Unigma now feeds billing data directly to leading PSA systems and provides single sign-on access via Kaseya’s AuthAnvil system. - read more
 
News
September 19th, 2017 | Rich Freeman with Michael Siggins
In a keynote at this year’s Community Live partner event, CEO Mark Cattini (pictured) argued that the productivity Autotask’s integrated software suite makes possible frees up time MSPs can use to re-invent themselves as digital technology strategists. - read more
 
News
August 16th, 2017 | Rich Freeman
Built around a completely new three-panel design, the revamped GUI seeks to boost technician productivity by providing more customization options and allowing MSPs to align their ticketing process more closely with service level agreement commitments. - read more
 
News
August 8th, 2017 | Rich Freeman
Due to reach market this quarter, the new release will integrate with Kaseya’s RMM solution to let IT infrastructure managers address technical issues and perform maintenance tasks through a single interface. - read more
 
News
August 2nd, 2017 | Rich Freeman
The fledgling RMM and network monitoring vendor, which recruited its first 1,000 MSPs in just over 18 months, has hired a new chief revenue officer and begun staffing up its sales and marketing organization in a bid to add more partners at an even faster clip. - read more
 
News
July 28th, 2017 | Rich Freeman
The latest release features tighter integration with the company’s PSA platform as well as new network discovery and network device policy-setting tools. - read more
 
Slide Gallery
June 21st, 2017 | Rich Freeman
In a manner of speaking, anyway. The software maker is using APIs and “microservices” to create a platform that lets channel pros build customized solutions out of snap-together building blocks from ConnectWise itself and its partners. - read more
 
News
June 14th, 2017 | Rich Freeman
The deal transfers ownership of the managed services software maker from private equity firm Summit Partners to the same investment firm that owns SolarWinds, and with it Continuum competitor SolarWinds MSP. - read more
 

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