ConnectWise was once the only vendor offering a suite of managed services software. These days, enough others have followed suit for us to add this brand-new category to our 2016 ballot. And despite strong competition from silver medalist Autotask and bronze medalist SolarWinds N-able, ConnectWise takes home our inaugural top prize.
Autotask Corp. provides a hosted IT business management software platform designed for technology solution providers. The software integrates a broad range of critical business systems, including customer relationship management (CRM), service desk, contracts, tech scheduling, project management, billing and reporting, and provides real-time service delivery intelligence .