Erick and Rich discuss a new grass-roots channel pro professional association, why MSPs must resist the temptation to slip back into bad habits when adversity strikes, and the drawbacks of building a staircase on top of bowling balls.
This week, Erick and Rich discuss the story everyone’s discussing—Kaseya’s RMM breach—plus when and how to adjust your compensation plan and a bargain-priced real estate listing with an unusual waterfront view.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Erick and Rich trade thoughts on the new managed antivirus solution from Huntress, what to do when your managed services toolset is delivering diminished returns, and a Microsoft chatbot that lets you talk to dead people.
This week, Erick and Rich take a look at ChannelPro’s annual industry preview article for 2021, explore the importance of reviewing your performance in 2020, and discuss the wisdom of sampling a new variety of gin made with Elephant dung.
Erick and Rich greet the new year with a look at SolarWinds MSP’s new name, the new business plan you should be drafting right now, and the amusing fallout from a little too much holiday drinking for a reveler in the U.K.
Erick and Rich mull over the grim implications of the SolarWinds Orion hack, discuss a specific technique for taking word of mouth marketing to the next level, and gaze in delighted wonder as 32 illuminated portable toilets sing Christmas carols.
Erick and Rich discuss the latest news from Datto on its post-IPO plans, urge you to do performance reviews with your employees at least quarterly, and ponder why anyone would want to take up the world’s strangest martial art.
Dave Sobel, host of The Business of Tech podcast, has free resources that trusted IT advisors like you can use to spread the word to your clients about employing exposure notification technology to reduce COVID-19 infections.
Erick and Rich sift through the impact of Salesforce buying Slack, provide some advice on planning ahead for 2021, and ponder how it is that 56% of remote employees can watch TV while working, per a recent Nielsen survey, and still get something done.
In this short holiday week, Erick and Rich take time out from their usual routine to share the top ten things they’re thankful for this year, beginning with the resiliency of the managed services market and ending with science.
Erick and Rich explore the latest in a recent string of cloud management solutions, from Pax8 this time, urge you to start getting those 2021 quarterly business reviews booked now, and celebrate Baby Yoda’s first real-life journey into outer space.
This week, Erick and Rich discuss RMM pioneer Peter Sandiford’s new cloud identity management venture, urge you to get your client appreciation gifts in the slower-than-usual mail early this year, and cower in terror from Japanese monster robot wolves.
Erick and Rich dive into the new incident response service from Sophos, knowing when it's time to pull the plug on a new business strategy, and some Halloween decorations in Dallas that may have taken the holiday spirit a touch too far.