IT and Business Insights for SMB Solution Providers

Videos

Live from sunny Southern California and together again in person, co-hosts Erick Simpson and Rich Freeman chat about Continuum's new security assessment service, mentoring the next generation of IT leaders, and an initiative gaining steam online to sell Montana to the Canadians.
 
Neither a vacation nor several feet of snow is enough to keep Erick Simpson from joining Rich Freeman for a discussion of Eaton’s new partner program, how and why to build an employee certification program, and (just in time for Valentine’s Day) Tinder for cows.
 
Another week, another major managed services acquisition. Join co-hosts Erick Simpson and Rich Freeman as they discuss Carbonite buying Webroot, the merits of tracking service delivery metrics closely, and the chaos that ensues when you dump 80,000 cans of beer in the middle of a crowded street.
 
Breaking news! Barracuda Networks has entered the RMM market, and co-hosts Erick Simpson and Rich Freeman are all over it. You'll also hear Erick's advice on how and when to bill clients for assessments and Rich's favorite Super Bowl LIII prop bets.
 
ChannelPro’s Rich Freeman and a dressed-to-impress Erick Simpson discuss Kaseya’s plans for acquisitions and maybe an IPO, conducting employee feedback meetings, and an opportunity to a letter-writing campaign in which the main prize is a $1.7 million mansion.
 
Seated side by side at the year's first SMB TechFest event, your hosts Erick Simpson and Rich Freeman discuss Continuum buying BrightGauge, building a brand for your business, and the latest truck accident resulting in a giant spill of liquid chocolate.
 
Erick and Rich dive into why Chargifi's alliance with Belkin spells opportunity for channel pros, joining the board of a local non-profit is time well spent, and asparagus may be even better than crystal balls and tarot cards at predicting the future.
 
Back from the holidays, Erick and Rich rap about IDC’s latest projections for the booming Internet of Things market, why channel pros should revise their compensation plans regularly, and the “emotional support chicken” recently offered by an airport Popeyes Louisiana Kitchen outlet to stressed holiday travelers.
 
In their final chat for 2018, Erick and Rich discuss what Kaseya buying IT Glue means for MSPs, why posting your org chart will motivate your employees, and their champion of the week: a guy who invented a "glitter bomb" booby-trap for would-be Amazon box thieves.
 
Join Erick, Rich, and some unusual hats as they review the latest firewall with SD-WAN functionality, the rewards of giving yourself a holiday gift in the form of a rate increase, and the mixed blessing of living in a place where the streets are paved with chocolate.
 
Erick and Rich have lots to say about the latest step in ConnectWise’s security push, the reasons you should inspect what you expect in your employees, and the ultimate gift for that special someone: a talking wall-mounted fish that integrates with Amazon Alexa.
 
Back after the Thanksgiving holiday, Erick and Rich chat about the newest Sophos XG Firewall, the importance of letting underperforming employees go sooner versus later, and a brave scientific experiment involving swallowed Lego heads.
 

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