IT and Business Insights for SMB Solution Providers

Videos

When is BDR software sexy? When it comes with unlimited storage. Join Erick and Rich for a chat about that new feature from Axcient, the importance of being realistic about how many strategic goals you pursue, and the creepiness of Amazon having facial recognition technology that knows when you’re afraid.
 
Can you guess where Erick and Rich are recording from this week? Hint: They’ll be discussing the unique role CompTIA plays in the channel, plus why you should involve your employees in decision-making, grasshoppers in Las Vegas, and other biblical plagues.
 
Lost track of which vendor owns which in managed services these days? Listen in as Erick and Rich discuss ChannelPro's graphical overview of the topic. Then listening some more as your hosts explain why joining a board is a good idea and discuss the unfortunate arrival of PEDs in livestock competitions.
 
Learn how aligning the business metrics you track with the business objectives you care about can help you bring your strategic vision to life, courtesy of channel pro guru Manuel Palachuk.
 
StorageCraft has its first appliance-based continuity solution, and Erick and Rich are here to tell you all about it. They’ve also got some thoughts to share on building a referral network and gift suggestions for this year’s SysAdmin Day.
 
Broadcasting from the latest SMB TechFest event, Erick and Rich explain why anyone not yet studying up on Microsoft Windows Virtual Desktop will come to regret it, encourage you to fire some clients (seriously), and introduce you to a new nightmare: “meth gators.”
 
Erick and Rich chew over Microsoft’s now-you-see-‘em, now-you-don’t partner program changes, a classic strategy for getting your marketing onto a business owner’s desk, and what happens when a precision flying team is less than precise about navigation.
 
Erick and Rich discuss Breach Secure Now's Security-as-a-Service bundle, why professional-grade RMM and PSA solutions are a must for every MSP, and exactly how much Americans will spend on beer, fireworks, and maybe finger re-attachment surgery this year on the 4th of July.
 
If Erick and Rich seem a little perkier than usual, it’s probably because they're not traveling for a change. They are, however, talking about Axcient's new emphasis on being easy to partner with, giving your business a semi-annual health check, and one more reason why no one uses their phone to make phone calls.
 
Live from the great outdoors at the site of this week’s DattoCon conference, Erick and Rich chat about Datto’s new cloud continuity solution for PCs, the wisdom of being methodical about marketing, and a scientific breakthrough from Boaty McBoatface.
 
Rich and Erick discuss the many valuable distributor and vendor resources that channel pros often fail to take advantage of, as well as the bad, bad things that can happen when someone on an airplane decides they need emergency access to a bathroom.
 
Rich is back from vacation and ready to dive into the latest product news from RapidFire Tools with Erick, who has important advice for MSPs as well on choosing the right tools. Then both co-hosts celebrate the good news that drinking 25 cups of coffee a day isn't nearly as bad for you as it sounds.
 

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