IT and Business Insights for SMB Solution Providers

Videos

Erick and Rich have lots to say about the latest step in ConnectWise’s security push, the reasons you should inspect what you expect in your employees, and the ultimate gift for that special someone: a talking wall-mounted fish that integrates with Amazon Alexa.
 
Back after the Thanksgiving holiday, Erick and Rich chat about the newest Sophos XG Firewall, the importance of letting underperforming employees go sooner versus later, and a brave scientific experiment involving swallowed Lego heads.
 
Speaking at the close of a holiday-shortened week, Erick and Rich reveal that they’re thankful for print-as-a-service from Epson, turkey-making tips from Alexa, and time with family. Though not in that order necessarily.
 
Listen in as Erick (broadcasting from frigid Fargo, N.D.) and Rich discuss Axcient’s efforts to win back MSPs, a business book every entrepreneur should read, and a story from the world of product packaging that raises the question “would you like some tide with that cheese?”
 
Broadcasting from a secure, non-disclosed location (aka an unused conference room at the ConnectWise IT Nation Connect event in Orlando), Erick and Rich discuss ConnectWise's giant managed security initiative, the importance of proof-of-concept deployments when adopting new customer solutions, and Thanksgiving-flavored potato chips.
 
Listen in as Erick and Rich discuss a new partner marketing program from Ingram Micro, the benefits of sending customer appreciation gifts during the holidays, and an unusual crime caper: The Case of the Stolen Inflatable Colon.
 
Erick and Rich (broadcasting from a very yellow hotel room somewhere) ponder the meaning of Datto founder Austin McChord stepping down as CEO, the best way to approach sales presentations, and the dubious appeal of vacationing on the Titanic.
 
Join Erick and Rich as they ponder Zyxel’s disruptive entry into the SD-WAN market, the value of holding strategic company retreats, and beer for dogs. Yup, you read that right. Beer for dogs.
 
Erick and Rich have some thoughts to share about new solutions from Tech Data and Cisco, parting ways with underperforming employees, and flying the friendly skies with rodents.
 

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