IT and Business Insights for SMB Solution Providers

Videos

Erick and Rich greet the new year with a look at SolarWinds MSP’s new name, the new business plan you should be drafting right now, and the amusing fallout from a little too much holiday drinking for a reveler in the U.K.
 
Erick and Rich mull over the grim implications of the SolarWinds Orion hack, discuss a specific technique for taking word of mouth marketing to the next level, and gaze in delighted wonder as 32 illuminated portable toilets sing Christmas carols.
 
Erick and Rich discuss the latest news from Datto on its post-IPO plans, urge you to do performance reviews with your employees at least quarterly, and ponder why anyone would want to take up the world’s strangest martial art.
 
Dave Sobel, host of The Business of Tech podcast, has free resources that trusted IT advisors like you can use to spread the word to your clients about employing exposure notification technology to reduce COVID-19 infections.
 
Erick and Rich sift through the impact of Salesforce buying Slack, provide some advice on planning ahead for 2021, and ponder how it is that 56% of remote employees can watch TV while working, per a recent Nielsen survey, and still get something done.
 
In this short holiday week, Erick and Rich take time out from their usual routine to share the top ten things they’re thankful for this year, beginning with the resiliency of the managed services market and ending with science.
 
Erick and Rich explore the latest in a recent string of cloud management solutions, from Pax8 this time, urge you to start getting those 2021 quarterly business reviews booked now, and celebrate Baby Yoda’s first real-life journey into outer space.
 
This week, Erick and Rich discuss RMM pioneer Peter Sandiford’s new cloud identity management venture, urge you to get your client appreciation gifts in the slower-than-usual mail early this year, and cower in terror from Japanese monster robot wolves.
 
Erick and Rich dive into the new incident response service from Sophos, knowing when it's time to pull the plug on a new business strategy, and some Halloween decorations in Dallas that may have taken the holiday spirit a touch too far.
 
Erick and Rich discuss ChannelPro’s special October issue, which is all about the why-to and how-to of building a diverse workforce, as well as tuning up your sales plan and a recent partnership between T-Mobile and…Betty Crocker?
 
Erick and Rich examine the evolution of Sophos Cloud Optix into a hybrid security/management tool, the importance of using all your PSA system’s integration capabilities, and proof that artificial intelligence still can’t match the human kind sometimes.
 

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