IT and Business Insights for SMB Solution Providers

Videos

Broadcasting from a secure, non-disclosed location (aka an unused conference room at the ConnectWise IT Nation Connect event in Orlando), Erick and Rich discuss ConnectWise's giant managed security initiative, the importance of proof-of-concept deployments when adopting new customer solutions, and Thanksgiving-flavored potato chips.
 
Listen in as Erick and Rich discuss a new partner marketing program from Ingram Micro, the benefits of sending customer appreciation gifts during the holidays, and an unusual crime caper: The Case of the Stolen Inflatable Colon.
 
Erick and Rich (broadcasting from a very yellow hotel room somewhere) ponder the meaning of Datto founder Austin McChord stepping down as CEO, the best way to approach sales presentations, and the dubious appeal of vacationing on the Titanic.
 
Join Erick and Rich as they ponder Zyxel’s disruptive entry into the SD-WAN market, the value of holding strategic company retreats, and beer for dogs. Yup, you read that right. Beer for dogs.
 
Erick and Rich have some thoughts to share about new solutions from Tech Data and Cisco, parting ways with underperforming employees, and flying the friendly skies with rodents.
 
Join Erick and Rich for a little conversation about Kaseya buying Spanning, keeping your vendor certifications fresh, and the world's oldest known specimen of pumpkin spice seasoning.
 
Listen in as Erick shares his thoughts with Rich on Continuum's managed services market analysis, recommends an audio book full of leadership tips from Navy SEALs, and struggles to understand what might drive a man to storm the cockpit of an airliner just to charge his phone.
 

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