IT and Business Insights for SMB Solution Providers

Videos

Erick and Rich dive into the results of this year's ChannelPro State of the Channel Survey, talk about cultivating the next generation of leaders at your company, and then discuss a new product that tells you what dogs are REALLY thinking when they bark.
 
Taking a break from the slopes during his ski vacation, Erick talks with Rich about the surprising departure of Renee Bergeron from Ingram Micro, the rewards of saying “no” to customers sometimes instead of “yes,” and the death grip Windows 7 seems to have on the last PCs running it.
 
Prepare for some odd sights as Erick and Rich, who is visiting with ChannelPro technical editor and shameless prankster Matt Whitlock, discuss a foiled attempt to sell stolen MSP administrative credentials, the importance of getting liability waivers from your customers, and the ideal Valentine’s Day gift for that not-so-special someone.
 
Looks like this cloud computing thing still has a whole lot of upside ahead of it. Erick and Rich discuss the latest evidence this week, along with the importance of using the data in your PSA system to drive strategic decision making and a routine traffic stop by sheriffs in Wisconsin that's notable only because it involved an Oscar Meyer Weinermobile.
 
Live from Santa Barbara, Calif., Erick and Rich discuss Auvik’s plans to add IoT device detection to its network management solution, why upgrading your personal network (of friends) can help you achieve your goals, and some new playlists from Spotify…for your pets.
 
Erick and Rich are back from the holidays and raring to dive back into hot topics like Veeam’s $5 billion private equity deal, the importance of having a unique value proposition, and the dangers of tweeting about the lame Christmas gift your boss gave you.
 
In their last show of the year, Erick and Rich explore predictions for 2020 from security vendors, encourage listeners to pursue three big goals in Q1 next year, and discuss an innovative new product from the British Toilet Association.
 
The holidays are approaching, but there's still time for Erick and Rich to explore Barracuda's evolving RMM strategy, the importance of knowing what your business is worth even if you're not ready to sell, and fire logs that smell like KFC.
 
Erick and Rich are both on the road and both eager to discuss Tech Data’s acquisition by private equity investor Apollo Global Management, why thinking ahead to who your replacement will be someday is a wise idea, and the imminent arrival of Twinkies breakfast cereal.
 
Live from the latest ChannelPro SMB Forum event, Erick and Rich discuss the significance of Nerdio’s distribution deals with Pax8 and D&H, the pros and cons of labeling yourself an MSP in sales meetings, and an IoT-powered device for people who want to clean their toilet without touching it.
 
Back together in Florida, Rich and Erick discuss ConnectWise buying Continuum and ITBOOST, a classic sales and marketing book every IT consultant should read, and good news for anyone who failed to get one of those Popeyes chicken sandwiches last summer before they sold out.
 
This week, Erick and Rich dive into the latest details on Intel's new, unified partner program, discuss government programs that can help you hire cybersecurity staff, and ask why in the world scientists have taught rats to drive.
 

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