IT and Business Insights for SMB Solution Providers

Videos

From deep within their continuing stay-at-home blur, Erick and Rich discuss Kaseya's software integration strategy, the merits of attending virtual events, and a well-intentioned attempt to simulate a pro sports crowd gone horribly awry.
 
Erick and Rich chat about the coronavirus pandemic's effect on hardware sales, surveying your clients about when they'll return to the office (if ever), and the recent spike in people who say they're locked down at home with a ghost.
 
Erick and Rich dive into the launch of Acronis Cyber Protect, why you should host a virtual all hands meeting with your employees ASAP, and evidence that there may be less stress eating going on in the world than we thought.
 
Erick and Rich (who are both wearing pants, we think) chew over NetApp buying CloudJumper, the coronavirus-fueled opportunity to sell managed services to midsize businesses, and why eating more french fries has become every Belgian's patriotic duty.
 
In yet another bid to avoid going stir crazy, Erick and Rich discuss ID Agent’s new identity and access management solution, four priorities every MSP should set now to get through the COVID-19 crisis, and a long-distance runner whose indoor marathon encapsulates what all of us are feeling.
 
Taking a break from coronavirus news, if not coronavirus confinement, Erick and Rich discuss the new Secure Cloud bundle from Zix, why now is the time to ask your vendors about special finance programs, and how a 93-year-old woman sheltering in place in Pittsburgh scored 10 free cases of Coors Light.
 
Live from the blur in which we all live these days, Erick and Rich discuss the prospect of private equity firms buying up distressed MSPs, investing the down time you may have these days in optimizing your tools, and a helpful TV news segment for those of us no longer sure what day it is.
 
You're teaching your clients to use Teams and Zoom, but are you using them correctly yourself? Watch image management expert Lisa Shorr guide hapless ChannelPro editor Rich Freeman through some tips for projecting professionalism and confidence to your clients online.
 
Erick and Rich discuss the partner relief measures that Lenovo and other vendors are rolling out, how to invest time freed up by the slow economy in your company’s future, and the sad state of affairs that has turned a truck fire involving a load of toilet paper into national news.
 
Stuck at home like everyone else, Erick and Rich explore Ingram Micro's new cash-preserving credit programs, the importance (now more than ever) of using your PSA tool's dispatch portal, and proof that supply chain issues are affecting everyone these days, including Mexican drug cartels.
 
Join Erick and Rich as they discuss the latest product security investments at ConnectWise, supporting clients from home during the Covid-19 outbreak, and an amusement park operator in the U.K. who's turned panicky toilet paper hoarding into a game.
 
Fighting bravely through hotel Wi-Fi issues, Erick and Rich discuss Axcient’s new technology for protecting backup data from ransomware, a book every channel pro should read on handling difficult client discussions, and why a guy brought a tuxedo-clad llama to his sister’s wedding.
 

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