IT and Business Insights for SMB Solution Providers

Videos

Erick and Rich discuss ChannelPro’s special October issue, which is all about the why-to and how-to of building a diverse workforce, as well as tuning up your sales plan and a recent partnership between T-Mobile and…Betty Crocker?
 
Erick and Rich examine the evolution of Sophos Cloud Optix into a hybrid security/management tool, the importance of using all your PSA system’s integration capabilities, and proof that artificial intelligence still can’t match the human kind sometimes.
 
Erick and Rich dive into some conflicting stats about how much people like working from home, discuss the importance of taking guilt-free time away from work, and explore further evidence that 2020 is driving everyone just a little crazier than usual.
 
Erick and Rich discuss what a recent story from Beachhead Solutions says about the co-managed IT market, why adapting presentations to the nuances of videoconferencing is a must for MSPs, and a Mexican legislator who tried to skip out of a Zoom meeting early by leaving a photo of herself behind.
 
Erick and Rich ponder the implications of HP’s new subscription hardware and software service for SMBs, why cloud solutions require a different approach to sales and marketing, and the perhaps coronavirus-related rise of the “technosexual.”
 
Erick and Rich dive into the latest projections for the fast-growing SMB collaboration and security markets, share advice on keeping complex legal agreements from slowing down your sales volume, and discuss a perfect crime foiled by one fatal flaw.
 
Erick and Rich examine the new venture by the founders of RMM pioneer N-able, explain why you should ensure all of your employees understand all of your customer touch points, and discuss a guy who has your coronavirus record for longest time between haircuts beat by 80 years.
 
Back on the job after a vacation break, Erick and Rich discuss NinjaRMM’s new data protection solution, why growing channel pros need to ensure longtime employees know they’re still valued, and a youngster who recently found a missing LEGO piece two years after losing it someplace only a toddler would put it.
 
Erick and Rich applaud the launch of CompTIA’s security threat intelligence sharing group, urge MSPs to resist “quarantine fatigue”, and discuss a U.K. citizen who wore a face mask in public as required, but used it to cover a different part of his anatomy.
 
Erick and Rich discuss Bitdefender’s new managed detection and response service, surveying your clients about changing needs caused by the coronavirus, and a new, totally sold out, style of Crocs sandals that look and smell like a bucket of KFC chicken.
 
Listen in as Erick and Rich ponder Lenovo’s Microsoft 365 managed service, holding sales meetings online, and a new service that lets you uncork the giant scream of coronavirus frustration you’ve been bottling up in an Icelandic canyon.
 
Join Erick and Rich for a look at Bitdefender’s timely “human risk analytics” technology, why holding a virtual company retreat is more important than ever, and why spending $4,000 on a solid gold face mask with holes in it might not be a smart idea.
 

Pages