IT and Business Insights for SMB Solution Providers

Videos

Rich and Erick discuss the many valuable distributor and vendor resources that channel pros often fail to take advantage of, as well as the bad, bad things that can happen when someone on an airplane decides they need emergency access to a bathroom.
 
Rich is back from vacation and ready to dive into the latest product news from RapidFire Tools with Erick, who has important advice for MSPs as well on choosing the right tools. Then both co-hosts celebrate the good news that drinking 25 cups of coffee a day isn't nearly as bad for you as it sounds.
 
Rich is on vacation this week, yet somehow managed to record a new episode of the 5 Minute Roundup with Erick anyway. To mix things up, your hosts provide reading tips this time around, and then discuss what can happen to your wallet if you return an overdue library book after 82 years.
 
Facebook is bringing its Workplace collaboration tool to the channel, and your 5 Minute Roundup co-hosts have some thoughts about it. They also have advice for you about shadowing your employees and proof from the people responsible for Australia's A$50 bill that consulting an editor is a good idea any time you put something in writing.
 
Live from Kaseya Connect IT, Erick and Rich discuss Kaseya's acquisition of dark web monitoring leader ID Agent, the reasons why sales training should matter as much to you as technical training, and research results suggesting that many security pros think the people they're protecting aren't terribly bright.
 
Coming to you live from the latest ChannelPro SMB Forum in Chicago, Rich and Erick share thoughts about VoIP vendor Cytracom's big bang launch of new software, hardware, and pricing, why creating book clubs for your employees is a good idea, and a sweet job opening who likes the idea of getting paid to spend two uninterrupted months in bed.
 
Listen in as Rich Freeman and Erick Simpson discuss the massive cloud growth vendors are experiencing, the slower growth in the channel, two clever ways to add new technicians to your payroll, and snot otters. Yes, you read that right: snot otters.
 
Coming to you live from the SMB TechFest show in Anaheim, Rich Freeman and Erick Simpson chat about recent research data on server hardware (hint: people are still buying it), the value of taking your clients out to lunch now and then, and Game of Thrones finale predictions from a German AI engine.
 
Didn't pay much notice to the launch of NetSuite's new partner program? Rich Freeman and Erick Simpson are here to tell you why you should have, plus why you should deliver bad performance news to your techs right away instead of eventually, and why Microsoft (for better or worse) has given up on April Fool's Day gags.
 

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