IT and Business Insights for SMB Solution Providers

Videos

Side by side once more, Erick and Rich discuss Ingram Micro’s new “digital twin,” how and why to get MDF, and a brilliant invention from Johns Hopkins University that prevents burritos from unrolling.
 
While partners at this week’s TD SYNNEX conference discuss booming IT market conditions, Erick and Rich discuss how to prepare for the inevitable slowdown to come, along with recent evidence that artificial intelligence isn’t all that intelligent yet.
 
Erick and Rich discuss the potential merits of buying remote access software from a security vendor, why expressing gratitude to employees and customers is a win-win, and the many, many holidays besides Star Wars Day celebrated this week.
 
Erick and Rich discuss a managed SD-WAN solution that MSPs and managed service newcomers should look into, explore how and why to raise your rates due to inflation, and pity the fool who now holds the world record for balancing a chainsaw on your chin.
 
Erick and Rich discuss how small MSPs can generate big financial results, explain why you need to know your company’s market value even if you’re not ready to sell it, and marvel at the Dubliner who lodged 34 complaints about airport noise a day for a year.
 
Erick and Rich share hot takes on Kaseya’s earth-shaking acquisition of Datto, discuss the smart way to deal with FUD when change comes to the vendor landscape, and greet some unexpected visitors, live and on the air!
 
Erick and Rich ask why channel pros aren’t talking about blockchain more, urge you to stop giving away services out of the kindness of your heart, and marvel at the people in Dallas who scanned a random QR code in the sky recently and got Rickrolled.
 
Erick and Rich explore Cytracom’s bold move into secure networking, explain why watching Google for local ransomware stories can help MSPs land new business, and question why anyone would want to take their house plants with them on vacation.
 
Erick and Rich discuss what Microsoft’s huge partner program changes mean for its channel, explain why team-building events are more important than ever, and ponder how drunk you’d have to be to leave your dentures at a bar and never retrieve them.
 
Erick and Rich urge you to get in on compliance services even if you’re a regulatory newbie, explain why dumping low margin services regularly is a good idea, and make plans to place an order for Iron Mike Tyson’s ear-shaped cannabis edible.
 
Erick and Rich dive into the upbeat numbers in this year’s ChannelPro State of the Channel report, explain why ticket escalation rate is a KPI, and ponder why anyone would think sneaking reptiles across the border in your pockets is a good plan.
 
Join Brian Doyle, Tim McNeil, and Robb Rogers, the hosts of the MSP Business School podcast, for a conversation with our own Joel Zaidspiner about why keeping pace with the IT industry’s latest is a must for managed service providers.
 

Pages