IT and Business Insights for SMB Solution Providers

Videos

This week, Erick and Rich discuss Datto’s new quoting and procurement solution, building client phase sign-offs into your project plans, and what happens when a tiger mom gets her hands on deepfake technology.
 
Join Erick and Rich as they ponder the significance of Ingram Micro buying a PSA vendor, advise you to take a fresh look at your mission, vision, and values, and marvel at the guy who donated some old sweaters and $42,000 in cash to Goodwill.
 
Erick and Rich sift through the blockbuster SYNNEX/Tech Data merger, urge you to integrate your line-of-business software more thoroughly, and ponder the wisdom of a proposal in Maine’s state legislature to legalize Viking funeral pyres.
 
Erick and Rich explore the difficulties of preparing for economic liftoff in uncertain times, the strategic uses of asset management, and whether or not a free all-you-can-eat sushi meal is worth changing your name for.
 
This week, Erick and Rich have Datto’s big new security play on their minds, along with the power of sending unsolicited proposals to your clients and a new toy that proves it’s never too early to share the joys of work-from-home computing with your kids.
 
Erick and Rich explore Microsoft’s latest security upgrades and headaches, explain why MSPs should focus on profit rather than revenue, and present one more example of why uncaged animals simply don’t belong in passenger cabins.
 
This week, Erick and Rich have Kaseya’s acquisition of RocketCyber on their mind, along with the importance of normalizing your PSA data and the appeal of a new job opening for a professional sleeper.
 
Erick and Rich discuss Lenovo’s purchasing program for selling data center gear as a service, the dangers of perfectionism when it comes to running a business, and two great gift options for ex-significant others to remember for next year’s Valentine’s Day.
 
Erick and Rich discuss SolarWinds MSP’s security-focused partner event, the importance—for you and your customers—of redundant internet connectivity, and a man who discovered that AirPods work better in your ears than your stomach.
 
This week, Erick and Rich ponder the strategic implications of ConnectWise buying Service Leadership, urge you to audit your service desk rather than guess how well it’s doing, and marvel at a COVID-friendly film festival with precisely one attendee.
 
Erick and Rich trade thoughts on the new managed antivirus solution from Huntress, what to do when your managed services toolset is delivering diminished returns, and a Microsoft chatbot that lets you talk to dead people.
 
This week, Erick and Rich take a look at ChannelPro’s annual industry preview article for 2021, explore the importance of reviewing your performance in 2020, and discuss the wisdom of sampling a new variety of gin made with Elephant dung.
 

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