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IT and Business Insights for SMB Solution Providers

VoIP/Unified Communications

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News
July 18th, 2019 | ChannelPro
The new addition to the vendor's Unite UCaaS platform, which is provided at no extra cost, aims to deliver enhanced security and minimize annoying interruptions by automatically identifying potentially fraudulent calls. - read more
 
News
July 16th, 2019 | Rich Freeman
In his new post, Andrew Pryfogle (pictured) is responsible for helping MSPs add unified communications and SD-WAN solutions while helping telco agents roll out productivity, backup, and security offerings. - read more
 
Slide Gallery
June 20th, 2019 | Rich Freeman
Auvik, Breach Secure Now!, Continuum, and Intermedia all made news at the just-concluded partner conference, much of it involving integrations with Datto solutions. - read more
 
Article
June 17th, 2019 | Colleen Frye
Research from Spiceworks shows businesses are anxious for 5G. - read more
 
Article
June 14th, 2019 | Rich Freeman
Zane Conkle (pictured), CEO of VoIP vendor Cytracom, says MSPs must standardize their stack and get their messaging right if they want to make money in the voice market. - read more
 
News
May 14th, 2019 | ChannelPro
The new model lets partners leverage the equity of the Intermedia name without sacrificing control of their customer relationships. - read more
 
News
May 8th, 2019 | Rich Freeman
Available at no extra charge to Kaseya BMS users with a Cytracom account, the new feature automatically displays screen pops about inbound support calls and lets technicians create tickets directly from within that window. - read more
 
Slide Gallery
May 6th, 2019 | Rich Freeman and Colleen Frye
Datto, NinjaRMM, The 20, Connect Booster, SOCSoter, and Nexogy share details on what's happening now and what's coming up next for channel pros. - read more
 
Video
May 2nd, 2019 | ChannelPro
Coming to you live from the latest ChannelPro SMB Forum in Chicago, Rich and Erick share thoughts about VoIP vendor Cytracom's big bang launch of new software, hardware, and pricing, why creating book clubs for your employees is a good idea, and a sweet job opening who likes the idea of getting paid to spend two uninterrupted months in bed. - read more
 
News
April 30th, 2019 | Rich Freeman
Changes to the company’s offerings include its first mobile app, first browser-based desktop app, first SMS messaging tool, and first custom-designed desk phone, as well as all-new Office 365 integration, new pricing plans, and heavier volume discounts. - read more
 

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