IT and Business Insights for SMB Solution Providers

VoIP/Unified Communications

Sponsored by Synnex

News
July 13th, 2020 | Rich Freeman
One of several recent enhancements to BVoIP’s 1Stream integration platform, the new feature lets users who regularly place many phone calls automatically dial numbers on a preset list, play prerecorded voicemail messages, and update their CRM system. - read more
 
Resource
June 26th, 2020 | ChannelPro
Our ever-roving reporter is back on the virtual road for conversations with GPS Insight, GreenLink Networks, and IT By Design. - read more
 
Resource
June 12th, 2020 | ChannelPro Weekly
Start buying house plants, channel pros. There’s at least a small chance it could get you federal grant money, according to guest host and channel finance expert Rayanne Buchianico, of ABC Solutions. - read more
 
News
June 8th, 2020 | Rich Freeman
The integration functionality enables MSPs to view contextual data in PSA, CRM, and other external applications directly inside the unified communication vendor’s desktop app. The new partner program pays up to 30% commissions. - read more
 
Article
June 8th, 2020 | Robert Cooper
Worldwide brands are advancing on local MSPs, but there are ways the little guys can stay in business. - read more
 
News
June 8th, 2020 | Rich Freeman
The latest enhancements to the unified communications vendor’s 1Stream platform seek both to make jumping into PSA records easier and to reduce the need for switching interfaces by importing more detailed information. - read more
 
News
June 2nd, 2020 | Rich Freeman
A companion to the vendor’s Channel Harmony program, which assigns primary sales responsibilities to RingCentral employees, the new IGNITE! program lets partners pursue and close deals involving up to 400 seats on their own. - read more
 
Article
May 27th, 2020 | Colleen Frye
As Military Appreciation Month comes to a close, we talk to three veterans who share their paths to IT and the channel. - read more
 
Resource
May 26th, 2020 | ChannelPro
Off the road but back on the air, our own Joel Zaidspiner returns with remotely recorded updates from AvePoint, BVoIP, and SiteLock. - read more
 
News
May 11th, 2020 | Rich Freeman
The new features, which include the ability to place BVoIP calls from directly inside ConnectWise Manage and HubSpot, are the latest in an ongoing wave of updates planned for this year. - read more
 

Pages

Subscribe to VoIP/Unified Communications