IT and Business Insights for SMB Solution Providers

VoIP/Unified Communications

Article
December 28th, 2022 | Rich Freeman
The communications and support vendor’s partner program aims to turn mere resellers into true-blue, full-blown partners. - read more
 
Resource
November 14th, 2022 | ChannelPro
Joel Zaidspiner checks in with Actifile, CybrHawk, Datagate, and OITVoiP at the last 7 Figure MSP event of the year in Orlando. - read more
 
News
November 9th, 2022 | Rich Freeman
Todd Surdey (pictured) plans to make more Zoom products and services available through the channel, offer richer benefits to top-tier partners, and drive closer collaboration between partners and the company’s own salesforce. - read more
 
News
November 6th, 2022 | Rich Freeman
The new feature, which lets MSPs call clients and perform other messaging-related tasks from inside a critical business application, arrives amid accelerating investments in partner-focused staff by incoming Americas region director Tim Truelove (pictured). - read more
 
News
November 4th, 2022 | Colleen Frye
The last stop on 2022’s six-city, two-day conference series designed for managed service providers and integrators serving SMBs featured a lineup of trending educational topics delivered by industry thought leaders. - read more
 
News
November 1st, 2022 | Rich Freeman
Designed to lighten administrative workloads, the enhancements to GoTo Connect include a new Efficiency Mode that automatically prioritizes audio clarity over low-bandwidth connections and new tools for diagnosing call volume trends. - read more
 
Resource
October 18th, 2022 | ChannelPro
Joel Zaidspiner speaks with Bizzity, CyberGuard360, GreenLink Networks, and ASCII Cup winner Solutions Granted at the final ASCII Group event of 2022. - read more
 
News
September 27th, 2022 | Rich Freeman
The new feature lets support agents help customers complete online application forms, make ecommerce purchases, use a new app, and more from directly within their web browser. - read more
 
Resource
September 26th, 2022 | ChannelPro
Live from the Windy City, Joel Zaidspiner gets the latest news and views from Augmentt, BVoIP, and Magnus Box. - read more
 
News
September 9th, 2022 | Colleen Frye
The six-city, two-day conference series designed for managed service providers and integrators headed to the Mid-Atlantic region with a lineup of trending educational topics delivered by industry thought leaders. - read more
 

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