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IT and Business Insights for SMB Solution Providers

VoIP/Unified Communications

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News
May 14th, 2019 | ChannelPro
The new model lets partners leverage the equity of the Intermedia name without sacrificing control of their customer relationships. - read more
 
News
May 8th, 2019 | Rich Freeman
Available at no extra charge to Kaseya BMS users with a Cytracom account, the new feature automatically displays screen pops about inbound support calls and lets technicians create tickets directly from within that window. - read more
 
Slide Gallery
May 6th, 2019 | Rich Freeman and Colleen Frye
Datto, NinjaRMM, The 20, Connect Booster, SOCSoter, and Nexogy share details on what's happening now and what's coming up next for channel pros. - read more
 
Video
May 2nd, 2019 | ChannelPro
Coming to you live from the latest ChannelPro SMB Forum in Chicago, Rich and Erick share thoughts about VoIP vendor Cytracom's big bang launch of new software, hardware, and pricing, why creating book clubs for your employees is a good idea, and a sweet job opening who likes the idea of getting paid to spend two uninterrupted months in bed. - read more
 
News
April 30th, 2019 | Rich Freeman
Changes to the company’s offerings include its first mobile app, first browser-based desktop app, first SMS messaging tool, and first custom-designed desk phone, as well as all-new Office 365 integration, new pricing plans, and heavier volume discounts. - read more
 
News
April 10th, 2019 | Joel Zaidspiner
More than 6,000 agents, MSPs, VARs, consultants, integrators, service providers gather for three days of education and networking in Las Vegas. - read more
 
News
March 29th, 2019 | Joel Zaidspiner
The two-day event is geared to help MSPs grow their business, help their customers transition to the cloud, and increase monthly recurring revenue opportunities. - read more
 
Article
March 14th, 2019 | Rich Freeman
There’s plenty of upside ahead for both mature markets like managed services and up-and-coming ones like cybersecurity and the Internet of Things, according to our latest channel opinion study. - read more
 
Download
March 6th, 2019 | Cytracom
This presentation is from the Atlanta ChannelPro SMB Forum. The ChannelPro SMB Forum is a full-day, live event for channel resellers, integrators, consultants, and managed service providers. Attendees of the ChannelPro SMB Forum learn to fuel their companies’ growth in today’s challenging marketplace and profit from the latest trends in IT solutions for small and midsize businesses. - read more
 
News
March 4th, 2019 | ChannelPro
The new Intermedia Unite Envision is designed to incorporate calling and meeting data into insightful visualizations that enable administrators and partners to continually optimize system performance. - read more
 

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