IT and Business Insights for SMB Solution Providers

Service & Support

February 8th, 2011 | Elaine J. Hom
The company touts this as a chance for resellers to address midmarket and smaller customers with cloud services and benefits from the new partner program. - read more
February 3rd, 2011 | Admin
The program upgrades include new discounts, deal registration, sales and marketing support, and training certification. - read more
January 27th, 2011 | Geoffrey Oldmixon
In an exclusive interview, D&H Distributing co-president Dan Schwab says the interactive guide highlights all the products D&H sells that are "a great fit for small offices." - read more
January 27th, 2011 | Admin
A recent CompTIA report shows the top IT priorities for SMBs and where they are willing to spend their money. - read more
January 18th, 2011 | ChannelPro
The boosted relationship will allow resellers to offer ShoreTel's UC products with ScanSource's services and support. - read more
January 4th, 2011 | Megan Santosus
A mix of public and private clouds, hybrid clouds offer the benefits of both options--flexibility, affordability, security, and peace of mind. - read more
November 28th, 2010 | ChannelPro
The HaaS provider now offers its MSP partners Live Virtual Help Desk telephone support subscriptions for SMB customers. - read more
October 20th, 2010 | ChannelPro
Black Box Network Services earn the ability to sell and support NEC's appliance-based, software-based, and unified communications solutions through June 2016. - read more
February 15th, 2010 | Cecilia Galvin
SMB resellers can benefit from presales tech support and new networking, security, and collaboration solutions. - read more
December 4th, 2009 | Geoffrey Oldmixon
Two system builders challenge the conventional notion of do-or-die service offerings, saying product margins have not dried up and any shift toward a service-oriented model needs to be done strategically and incrementally. - read more


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