IT and Business Insights for SMB Solution Providers

Service & Support

October 3rd, 2012 | Geoffrey Oldmixon
The reputation of Tigerpaw's company culture preceded it as hundreds of channel pros showed to gain networking and education opportunities. - read more
September 19th, 2012 | Admin
Codenamed Tiger Shark, Unified IP 7.1 powers Aspect's multi-channel interaction solutions for customer contact - read more
September 12th, 2012 | James E. Gaskin
The RMM provider expands its service desk capabilities with live support after hours and an integrated CRM system. - read more
August 29th, 2012 | Admin
The new functionality enables faster, more efficient billing operations. - read more
August 26th, 2012 | Geoffrey Oldmixon
How the latest phase in social media website development targets SMBs, providing exclusive collaboration forums for limited private groups. - read more
July 24th, 2012 | Admin
At no additional charge, receive Concierge-level support in the U.S. with HP's Elite series of PCs. - read more
July 12th, 2012 | Admin
New features include an updated mobile interface for dashboards and approvals, streamlined business intelligence capabilities, data import, company setup, and security enhancements. - read more
June 26th, 2012 | Admin
Managed Workplace now offers mobile device management (MDM) features, including monitoring, critical security, and administration capabilities. - read more
June 18th, 2012 | Admin
The IT distributor's first Public Sector Federal Summit is designed to provide best practices and key market trends about public sector services - read more
June 12th, 2012 | Rich Freeman
With recent trends changing the ways SMBs do business, IT Pro Conference 2012 attendees came together to discuss how to increase value propositions and ensure customer service. - read more


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