IT and Business Insights for SMB Solution Providers

Service & Support

December 17th, 2012 | Admin
The updates include native Mac and Linux agents, enhanced remote control, and a client support portal. - read more
December 10th, 2012 | Colleen Frye
The company has rolled out several initiatives to simplify and streamline processes and boost competitive advantage for SMB resellers. - read more
December 2nd, 2012 | Admin
The company's remote monitoring and management platform is now open to third-party products and solutions for technical support and service offerings. - read more
November 25th, 2012 | Admin
The SharePoint support offerings are designed to provide “application layer support and professional services to help SMBs better utilize SharePoint within their organization.” - read more
November 24th, 2012 | Admin
Dubbed “Alamo,” the latest software release provides additional support offerings via remote access tools. - read more
November 17th, 2012 | Admin
The distributor adds build-to-order configurations, system engineering support, forecasting and stocking capabilities, and enablement programs in support of Cisco's B-Series blade servers and C-series rack servers. - read more
November 2nd, 2012 | Admin
Black Box Resale Services, Broadvoice, and wiresurfer add Geek Squad assistance to provide support SMB clients. - read more
October 31st, 2012 | Scott Herron
Follow these three simple steps to begin profiting from service contract revenue - income that too many VARs leave on the table. - read more
October 25th, 2012 | Rachel Cericola
The new app will help you find colleagues, friends and loved ones. Users set up location-based alerts and randomly check in on where participants have been hanging out. - read more
October 18th, 2012 | Admin
Now the company’s anti-virus and content filtering solutions are available via the cloud and include an IT management capability. - read more


Subscribe to Service & Support