Erick and Rich discuss Kaseya’s revised auto-renewal policy, how to keep new managed service clients happy during onboarding, and an interesting job listing for anyone who likes the sound of sleeping for a living.
Erick and Rich discuss favorite insights from Service Leadership’s new industry profitability report, what makes for a good—and bad—statement of work, and how a 13-year-old on her way to medical school next year makes us all look like slackers.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Easily distracted by the latest…anything, channel pros? Join the crowd. As guest host and MSP Vince Tinnirello of Anchor Network Solutions observes, IT providers have a tendency to glom onto whatever’s new, bright, and shiny.
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Results from our latest channel opinion survey suggest that the two defining markets of the decade just ended are fully mature ones as well.
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(Note 1: ChannelPro Weekly is now on a new hosting platform. Most subscribers will notice no difference, but if you’re suddenly not receiving new episodes in your podcast player of choice, try re-subscribing.)
(Note 2: ChannelPro Weekly is finally available on Spotify!)
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Tag along with our roving reporter Joel Zaidspiner as he checks in with The 20 at their recent partner conference, plus exhibitors Beachhead Solutions, ThreatLocker, and RocketCyber.
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