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Erick and Rich discuss Kaseya’s revised auto-renewal policy, how to keep new managed service clients happy during onboarding, and an interesting job listing for anyone who likes the sound of sleeping for a living.
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Research and Trends
Resource
February 21st, 2020 | ChannelPro Weekly
Easily distracted by the latest…anything, channel pros? Join the crowd. As guest host and MSP Vince Tinnirello of Anchor Network Solutions observes, IT providers have a tendency to glom onto whatever’s new, bright, and shiny.
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Article
February 19th, 2020 | Colleen Frye
Research from Zix/AppRiver finds a high level of interest in AI adoption among C-level executives and IT decision makers.
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Article
February 17th, 2020 | Rich Freeman
Results from our latest channel opinion survey suggest that the two defining markets of the decade just ended are fully mature ones as well.
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Resource
January 31st, 2020 | ChannelPro Weekly
(Note 1: ChannelPro Weekly is now on a new hosting platform. Most subscribers will notice no difference, but if you’re suddenly not receiving new episodes in your podcast player of choice, try re-subscribing.)
(Note 2: ChannelPro Weekly is finally available on Spotify!)
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Article
January 23rd, 2020 | Colleen Frye
Research from CompTIA finds an overwhelming majority of channel pros surveyed expect significant or modest gains from emerging tech.
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Article
January 9th, 2020 | Michelle McBain
To uncomplicate the complicated, partner programs need to be standardized, predictable, and easy to use.
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Article
December 19th, 2019 | Colleen Frye
Research from (ISC)² finds the shortage of cybersecurity professionals is a problem for companies in all industries and sizes globally.
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Resource
November 25th, 2019 | ChannelPro
Tag along with our roving reporter Joel Zaidspiner as he checks in with The 20 at their recent partner conference, plus exhibitors Beachhead Solutions, ThreatLocker, and RocketCyber.
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Article
November 22nd, 2019 | Colleen Frye
Recent research from Spiceworks finds that more companies plan to increase spending on IT in the coming year.
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Article
October 21st, 2019 | Colleen Frye
Research from Kaseya shows no improvement in SMB operational maturity.
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