IT and Business Insights for SMB Solution Providers

Research and Trends

Article
SMBs Face Enterprise-size Threats
February 21st, 2019 | Colleen Frye
Cisco study finds better than half of midmarket companies turn to outside security help. - read more
 
Article
Notebooks, Detachables Are Bright Spots in PC Market
January 22nd, 2019 | Colleen Frye
Research from IDC shows channel pros can find opportunity in business PC upgrades, gaming, and high-end notebooks. - read more
 
Article
Ransomware a (Still) Growing Plague on the SMB House
December 14th, 2018 | Colleen Frye
Research from Datto suggests that SMBs without dedicated IT staff will need an MSP knowledgeable in cybersecurity to help ensure business continuity. - read more
 
Article
Customers Pushing Channel Pros toward Emerging Tech
November 19th, 2018 | Colleen Frye
CompTIA research finds top adoption reasons include better revenue opportunities and competitive differentiation. - read more
 
Slide Gallery
How to Draw Your Digital Transformation ‘Heat Map’
November 6th, 2018 | Colleen Frye
Businesses looking for help with digital transformation are not taking an RFP, linear approach to purchasing, so stake out a specialty or niche and grow your influence from there. - read more
 
Article
Fragmented Network Device Market Raises Management Challenges
October 19th, 2018 | Colleen Frye
Most MSPs are managing four or more networks, making it difficult to achieve efficiency, according to recent research. - read more
 
Article
Use Remote Access/Support Software to Boost Efficiency
September 18th, 2018 | Colleen Frye
In a new study, nearly 60 percent of IT decision makers identify the software as "highly business critical." - read more
 
Article
Partner-Vendor Relationship Dynamics
August 21st, 2018 | Colleen Frye
It's complicated, but high-quality interactions, strength of the vendor’s brand and product, ease of doing business, and sales/technical training are attributes that gain partner loyalty. - read more
 
Article
Operational Complexities Impact Channel Pros’ Efficiency
July 18th, 2018 | Colleen Frye
Recent research from CompTIA finds that Increasing streams of data to manage and analyze, new business lines/models, and more challenging customer engagement are some factors impacting efficiency. - read more
 
Article
SMB Marketing Dollars Target Websites, Social Media, and Email
May 4th, 2018 | Colleen Frye
A survey of SMB owners reveals that businesses budget modestly for digital marketing and many are trying to do it on their own. - read more
 

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