Erick and Rich discuss the good news for MSPs and their clients in Datto’s new security research, list three questions every channel pro should ask their employees soon, and marvel at the pet fish who made a Pokemon purchase with their owner’s credit card.
Erick and Rich discuss why Pia’s AI-powered help desk automation solution is a sign of the times, why letting techs work remotely has advantages worth considering, and why the only defense against AI-based facial recognition tech might be AI-designed clothing.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
As the security vendor’s first-ever vice president of worldwide partner ecosystems, the AvePoint, Palo Alto, and Ingram Micro veteran will serve as a liaison between his new employer and an increasingly diverse, complex channel.
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The distributor has long-term plans to unite its Varnex and TechSelect communities into a single company-wide membership organization, according to Kaye McMillan (pictured), who heads up the company’s CommunitySolv organization.
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