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Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.Latest Slideshows
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Implementation and Management
Resource
March 24th, 2023 | ChannelPro Weekly
Juicers easily squeeze out every last drop for your breakfast OJ. Unfortunately, there's no machine for squeezing out every last drop of margin from your solutions, but you'll get some sound ideas on how to do just that when you hear Matt, Colleen Frye, and Reilly Scull of Maztek discuss JumpCloud's solution for identity transformation and tackle what it takes to build an MRR service around smart home sensors.
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Video
March 3rd, 2023 | ChannelPro
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.
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ASCII Forum: Trending Topics
February 28th, 2023 | ChannelPro
Hot topics trending on the members-only ASCII Group Forum. Come join the conversation...
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ASCII Forum: Trending Topics
January 31st, 2023 | ChannelPro
Hot topics trending on the members-only ASCII Group Forum. Come join the conversation...
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Resource
January 27th, 2023 | ChannelPro Weekly
Ride ‘em, channel pros! It’s time to join Matt, Rich, and guest host Neil Medwed, of big-time managed services provider Meriplex, as they roundup the lowdown on Datto’s latest network products, Craig Fulton’s departure from ConnectWise, managing Azure environments, and closing the IT skills gap.
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ASCII Forum: Trending Topics
January 3rd, 2023 | ChannelPro
Hot topics trending on the members-only ASCII Group Forum. Come join the conversation...
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ASCII Forum: Trending Topics
December 7th, 2022 | ChannelPro
Hot topics trending on the members-only ASCII Group Forum. Come join the conversation...
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ASCII Forum: Trending Topics
October 31st, 2022 | ChannelPro
Hot topics trending on the members-only ASCII Group Forum. Come join the conversation...
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Article
October 17th, 2022 | Nadir Merchant
A PSA tool should offer features that help MSPs increase efficiency and profitability.
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Article
October 13th, 2022 | Colleen Frye
A great onboarding process goes a long way toward retaining happy customers, and a great offboarding process may just bring back those who leave.
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