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This week, Erick and Rich discuss SaaS Alerts selling a piece of the business to its MSP partners, how to determine the time has come to hire a full-time service dispatcher, and the potential hazards of stealing location-sensitive smart speakers.
Erick and Rich ponder the strategic significance of Cytracom buying OmniNet, the importance of not customizing your managed service bundles, and the logic behind a newly developed technique for potty-training cows.Latest Slideshows
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Implementation and Management
News
September 14th, 2021 | Rich Freeman
A fully managed service and two-cloud-based applications are designed to help corporate IT departments efficiently support employees who split time between home and office from afar.
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News
September 7th, 2021 | Rich Freeman
The new functionality will be part of a larger plan to turn the vendor’s twin RMM solutions into unified platforms for administering physical, virtual, and cloud-based assets, according to CTO and Chief Product Officer Mike Adler (pictured).
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ASCII Forum: Trending Topics
August 26th, 2021 | ChannelPro
Hot topics trending on the members-only ASCII Group Forum. Come join the conversation...
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Article
August 19th, 2021 | Scott Murphy
Key indicators like automation and streamlined service processes, supported by a platform designed for growth, position you to take advantage of market opportunities.
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ASCII Forum: Trending Topics
August 2nd, 2021 | ChannelPro
Hot topics trending on the members-only ASCII Group Forum. Come join the conversation...
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Article
July 20th, 2021 | Mike Fouts
Channel pros can help organizations prepare their networks for the future of work, which must consider employee expectations of flexibility and mobility.
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News
July 15th, 2021 | Rich Freeman
Both the enterprise and MSP editions of the vendor’s management solution for Microsoft Azure now let technicians administer “Cloud PCs” based on Microsoft’s new VDI service and Azure Virtual Desktop endpoints through a single pane of glass.
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News
July 15th, 2021 | Rich Freeman
The company plans to employ a $250 million funding round it disclosed today to accelerate development of work-from-home functionality amid skyrocketing business use of consumer-grade networks and personal devices due to the coronavirus pandemic.
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ASCII Forum: Trending Topics
June 29th, 2021 | ChannelPro
Hot topics trending on the members-only ASCII Group Forum. Come join the conversation...
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Resource
June 4th, 2021 | ChannelPro Weekly
Who needs icing in the middle of their cake when they can enjoy a nice thick layer of raw baking flour instead? Actually, don’t answer that question. Just sit back and listen as Matt, Rich, and their guest host, MSP consultant Ronnie Parisella, mull over Gradient MSP’s freshly launched “data hygiene” product, Axcient’s new online-only file sync and share system, and Augmentt’s latest cloud management solution.
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