Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Research from Info-Tech Research Group finds Black tech professionals are less satisfied with their jobs than their colleagues and face longer job searches and obstacles to advancement.
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Channel pros need to recognize the signs of burnout for themselves and their employees, and then take proactive steps to reduce the causes.
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Managing technicians requires a balancing act of recognition, reward, engagement, and flexibility—all while driving productivity to service customers.
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Employers who focus solely on advanced degrees and certifications may be missing (or discouraging) candidates who are passionate, skilled, well-rounded, and diverse.
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The nonprofit organization provides cybersecurity training through a variety of partnerships along with career skills and community support.
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