Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Our most recent reader survey suggests that Cisco has work to do convincing SMB partners that its Spark collaboration suite is a superior alternative to Microsoft’s Skype for Business.
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Over a third of end users plan to use the graying but much-loved operating system until Microsoft cuts off extended support in 2020, according to the results of our most recent reader survey.
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Our most recent reader survey reveals that over 40 percent of channel pros belong to an IT membership group, and that big majorities of that contingent call best practices advice and peer insights the top benefits of belonging.
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Responses to our latest reader survey suggest that a surprisingly large number of channel pros offer signage solutions, but that the main reason others don’t is they simply haven’t thought about it before.
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Based on the results of our latest reader survey, channel pros are as bullish about artificial intelligence as the tech industry giants jockeying for leadership in that market.
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As most of our readers apparently already know, the three keys to preventing incidents like last month’s big Amazon Web Services outage from bringing down your customers’ workloads are redundancy, redundancy, and redundancy.
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Based on the results of our latest reader survey, the many slate and 2-in-1 tablets introduced at last week’s Mobile World Congress have a better chance of finding buyers than recent data from IDC might lead you to expect.
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Channel pros with healthcare clients have way more confidence in their regulatory know-how than they should, according to the results of our latest reader survey and a HIPAA compliance expert.
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A surprisingly high percentage of participants in our reader survey say they offer managed security services or plan to, but it’s hard to tell if they define that term the same way experts do.
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