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The ASCII Group is the premier community of North American MSPs, MSSPs and Solution Providers. The...Carbonite
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Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.Latest Slideshows
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Videos
Video
May 27th, 2022 | ChannelPro
Rich is on vacation, but he and Erick still have a pre-recorded episode for you about strategies for getting peak value from vendor relationships and a strange but true story about their recent travels.
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Video
May 20th, 2022 | ChannelPro
Side by side once more, Erick and Rich discuss Ingram Micro’s new “digital twin,” how and why to get MDF, and a brilliant invention from Johns Hopkins University that prevents burritos from unrolling.
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Resource
May 13th, 2022 | ChannelPro Weekly
Combine two flavors of ice cream in one cone, and you get a delicious treat. Combine two RMM systems into one and you get…well, that depends, doesn’t it?
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Video
May 13th, 2022 | ChannelPro
While partners at this week’s TD SYNNEX conference discuss booming IT market conditions, Erick and Rich discuss how to prepare for the inevitable slowdown to come, along with recent evidence that artificial intelligence isn’t all that intelligent yet.
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Resource
May 6th, 2022 | ChannelPro Weekly
Cybersecurity’s tough, but is anything more puzzling than seafood? No really, think about it. Or better yet, don’t think about it and listen to this special edition of ChannelPro Weekly sponsored by Datto instead.
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Video
May 6th, 2022 | ChannelPro
Erick and Rich discuss the potential merits of buying remote access software from a security vendor, why expressing gratitude to employees and customers is a win-win, and the many, many holidays besides Star Wars Day celebrated this week.
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Resource
April 29th, 2022 | ChannelPro Weekly
Here’s a thought. Rename the OS drive on your PC the Q drive. Makes about as much sense as the letter you probably use now.
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Video
April 29th, 2022 | ChannelPro
Erick and Rich discuss a managed SD-WAN solution that MSPs and managed service newcomers should look into, explore how and why to raise your rates due to inflation, and pity the fool who now holds the world record for balancing a chainsaw on your chin.
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Resource
April 22nd, 2022 | ChannelPro Weekly
Ransomware just struck your client. Our suggestion? Do NOT place your first call to Ghostbusters.
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Video
April 22nd, 2022 | ChannelPro
Erick and Rich discuss how small MSPs can generate big financial results, explain why you need to know your company’s market value even if you’re not ready to sell it, and marvel at the Dubliner who lodged 34 complaints about airport noise a day for a year.
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