Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Heads up! There’s a new ChannelPro Weekly coming at you featuring Matt, Rich, guest host Vince Tinnirello of Anchor Network Solutions, and ChannelPro Managing editor Colleen Frye.
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Erick and Rich discuss HPE’s new as-a-service partner program, the many ways to motivate client and employee behavior, and the world’s first, and we hope only, zero-star hotel.
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Join Erick and Rich as they discuss the potentially game-changing RMM system Kaseya has coming, how to handle a sales prospect who says “we’ve got a guy,” and just how big the biggest freshwater fish ever caught turns out to be.
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Erick and Rich discuss Cisco’s big MSP recruiting drive, why you should have an offboarding process for clients that’s as good as your onboarding process, and whether or not being removed from a vat of chocolate you’re swimming in is really being “rescued”.
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Erick and Rich discuss the growing trend of alliances between IT management vendors and cyber insurance companies, how soon is too soon to fire a problem employee, and whether or not naming your baby after Ikea products is a good idea.
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Are cloud vendors who sell direct a threat to channel pros? Ingram Micro doesn’t think so, and neither do Erick and Rich, who also discuss the possibility that M&A valuations for MSPs have peaked and that Elvis-themed Las Vegas wedding chapels are doomed.
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Think Halloween is the only time you can get a fun-sized Snicker-nugget? At ChannelPro you can get them year round, and there's plenty for everyone with Rich out on vacation.
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