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Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.Latest Slideshows
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Videos
Resource
April 7th, 2023 | ChannelPro Weekly
Can it be true? After 16 wonderful years, Rich is stepping down from his day-to-day duties at ChannelPro, and therefore as co-host of this podcast. To mark the occasion, Matt and Rich invite their colleagues Michael Siggins, Colleen Frye, and Joel Zaidspiner to tell you exactly what they REALLY think of Rich, not to mention the many ways he’s impacted ChannelPro.
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Resource
March 31st, 2023 | ChannelPro Weekly
There’s just no stopping that guy, is there? Sigh.
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Video
March 17th, 2023 | ChannelPro
Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
- read more
Video
March 3rd, 2023 | ChannelPro
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.
- read more
Resource
February 24th, 2023 | ChannelPro Weekly
If you’re not behind bars when you see this, things could be worse.
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Video
February 24th, 2023 | ChannelPro
Erick and Rich discuss two profitable opportunities many channel pros are missing out on, why upgrading the swag you give employees can deliver big ROI, and an IT company in India that’s pushing its staff—hard—to work less versus more.
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Resource
February 17th, 2023 | ChannelPro Weekly
Oh, Florida Man. Will you ever cease to amuse us with your zany antics? Actually, we know two Florida men who you’re wise to take seriously.
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Video
February 17th, 2023 | ChannelPro
Erick and Rich discuss how to spot and avoid burnout, why managing expectations is the key to eliminating costly surprises during customer onboarding, and a pesky woodpecker who deposited 700 lbs. of acorns inside a California homeowner’s walls.
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Video
February 10th, 2023 | ChannelPro
Erick and Rich discuss why ConnectWise’s new ChatGPT-based automation technology is important, the right and wrong ways to think about MSP valuations, and a 6-year-old who ordered $1,000 of food on Grubhub from his dad’s phone.
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Resource
February 10th, 2023 | ChannelPro Weekly
We asked ChatGPT to suggest a show title inspired by Dr. Seuss, and this is what it came up with.
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