IT and Business Insights for SMB Solution Providers

Videos

Video
March 17th, 2023 | ChannelPro
Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast. - read more
 
Video
March 3rd, 2023 | ChannelPro
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea. - read more
 
Resource
February 24th, 2023 | ChannelPro Weekly
If you’re not behind bars when you see this, things could be worse. - read more
 
Video
February 24th, 2023 | ChannelPro
Erick and Rich discuss two profitable opportunities many channel pros are missing out on, why upgrading the swag you give employees can deliver big ROI, and an IT company in India that’s pushing its staff—hard—to work less versus more. - read more
 
Resource
February 17th, 2023 | ChannelPro Weekly
Oh, Florida Man. Will you ever cease to amuse us with your zany antics? Actually, we know two Florida men who you’re wise to take seriously. - read more
 
Video
February 17th, 2023 | ChannelPro
Erick and Rich discuss how to spot and avoid burnout, why managing expectations is the key to eliminating costly surprises during customer onboarding, and a pesky woodpecker who deposited 700 lbs. of acorns inside a California homeowner’s walls. - read more
 
Video
February 10th, 2023 | ChannelPro
Erick and Rich discuss why ConnectWise’s new ChatGPT-based automation technology is important, the right and wrong ways to think about MSP valuations, and a 6-year-old who ordered $1,000 of food on Grubhub from his dad’s phone. - read more
 
Resource
February 10th, 2023 | ChannelPro Weekly
We asked ChatGPT to suggest a show title inspired by Dr. Seuss, and this is what it came up with. - read more
 
Video
February 3rd, 2023 | ChannelPro
Erick and Rich explain why Kaseya’s new partner program offers encouraging news for Datto partners, why pumping up your LinkedIn profile will help you win business, and why six doctors in Australia ate Lego heads for science. - read more
 
Resource
January 27th, 2023 | ChannelPro Weekly
Ride ‘em, channel pros! It’s time to join Matt, Rich, and guest host Neil Medwed, of big-time managed services provider Meriplex, as they roundup the lowdown on Datto’s latest network products, Craig Fulton’s departure from ConnectWise, managing Azure environments, and closing the IT skills gap. - read more
 

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