IT and Business Insights for SMB Solution Providers

Videos

Blog Entry
April 7th, 2020 | Karl Palachuk
Whether you use them or not, you've probably heard of Zoom.us by now. They went from 10 million daily users to 200 million last month. Talk about being in the right place at the right time! Zoom is great for group meetings, one-on-one meetings, webinars, and teaching classes. I sometimes use it just make videos. - read more
 
Video
April 3rd, 2020 | ChannelPro
Erick and Rich discuss the partner relief measures that Lenovo and other vendors are rolling out, how to invest time freed up by the slow economy in your company’s future, and the sad state of affairs that has turned a truck fire involving a load of toilet paper into national news. - read more
 
Video
March 30th, 2020 | ChannelPro
Stuck at home like everyone else, Erick and Rich explore Ingram Micro's new cash-preserving credit programs, the importance (now more than ever) of using your PSA tool's dispatch portal, and proof that supply chain issues are affecting everyone these days, including Mexican drug cartels. - read more
 
From the Coronavirus Trenches
March 23rd, 2020 | ChannelPro
In this video interview from our sister publication IoT Playbook, a solution provider and MSP in northern California discusses the measures he's taking to support customers. - read more
 
Video
March 23rd, 2020 | ChannelPro
In a slight departure from their usual format, Erick and Rich offer up half a dozen good, practical tips for getting yourself and your clients through the COVID-19 pandemic, then sort through the contents of a Los Angeles restaurant's "emergency taco kit." - read more
 
Video
March 16th, 2020 | ChannelPro
Join Erick and Rich as they discuss the latest product security investments at ConnectWise, supporting clients from home during the Covid-19 outbreak, and an amusement park operator in the U.K. who's turned panicky toilet paper hoarding into a game. - read more
 
Blog Entry
March 11th, 2020 | Karl Palachuk
I "went live" today on Facebook, YouTube, etc. Here's the recording: - read more
 
Video
March 6th, 2020 | ChannelPro
Fighting bravely through hotel Wi-Fi issues, Erick and Rich discuss Axcient’s new technology for protecting backup data from ransomware, a book every channel pro should read on handling difficult client discussions, and why a guy brought a tuxedo-clad llama to his sister’s wedding. - read more
 
Video
March 2nd, 2020 | ChannelPro
So close, yet so far away! Both in sunny Southern California, Erick and Rich discuss the forthcoming unified Carbonite/Webroot partner program, why you should hire a forensic accountant before closing an acquisition, and the $60 million reasons an Irish drug dealer should have backed up his data. - read more
 
Video
February 28th, 2020 | ChannelPro
Courtesy of WatchGuard CTO Corey Nachreiner, here’s a conversation from this week’s RSA Conference with ChannelPro Executive Editor Rich Freeman. (For the record, Nachreiner is the only security expert in this video). - read more
 

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