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Erick and Rich discuss a new grass-roots channel pro professional association, why MSPs must resist the temptation to slip back into bad habits when adversity strikes, and the drawbacks of building a staircase on top of bowling balls.
This week, Erick and Rich discuss the story everyone’s discussing—Kaseya’s RMM breach—plus when and how to adjust your compensation plan and a bargain-priced real estate listing with an unusual waterfront view.Latest Slideshows
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Unified Communications as a Service
Slide Gallery
April 21st, 2021 | Rich Freeman
During its latest online THREADcast event this week, the distributor highlighted cloud solutions, everything as a service, unified communications, Pro AV, and professional services as high-growth markets in the months ahead.
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Article
December 8th, 2020 | James E. Gaskin
While unified communications and VoIP are related, channel pros should determine which represents the best fit for customer need and revenue opportunity.
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Press Release
July 22nd, 2020 | ChannelPro
Onepath Cloud PBX is an enterprise-grade, hardware-free service that allows companies to quickly and easily equip staff with the tools they need to engage customers and colleagues while working from home or the office
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Press Release
July 14th, 2020 | ChannelPro
Latest “6-12 Report” provides actionable insight for enterprise decision-makers to evaluate their unified communications system for next six to 12 months
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News
May 14th, 2019 | ChannelPro
The new model lets partners leverage the equity of the Intermedia name without sacrificing control of their customer relationships.
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Video
May 2nd, 2019 | ChannelPro
Coming to you live from the latest ChannelPro SMB Forum in Chicago, Rich and Erick share thoughts about VoIP vendor Cytracom's big bang launch of new software, hardware, and pricing, why creating book clubs for your employees is a good idea, and a sweet job opening who likes the idea of getting paid to spend two uninterrupted months in bed.
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News
April 30th, 2019 | Rich Freeman
Changes to the company’s offerings include its first mobile app, first browser-based desktop app, first SMS messaging tool, and first custom-designed desk phone, as well as all-new Office 365 integration, new pricing plans, and heavier volume discounts.
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News
October 9th, 2018 | Rich Freeman
The new tool is designed to accelerate account creation by walking partners step-by-step through the setup and activation process.
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