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Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
UiPath
News
January 18th, 2023 | Rich Freeman
Called Pia aiDesk and first unveiled last year, the new system uses machine learning and natural language processing to help MSPs analyze, route, and resolve level 1 and 2 service tickets automatically.
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News
February 2nd, 2022 | Rich Freeman
The latest expansion of the distributor’s “hyper automation” practice, the Alkymi product helps businesses automate the time-consuming process of extracting useful information from documents, emails, PDF files, and other unstructured sources.
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News
May 4th, 2021 | Rich Freeman
An expanded relationship between the two companies will serve as the foundation for a new “hyper automation” practice from Ingram offering office automation solutions that combine RPA, artificial intelligence, and related technologies.
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Article
September 23rd, 2020 | James E. Gaskin
Artificial intelligence can help transform the mountain of data from IoT solutions into smart, actionable information.
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Article
April 17th, 2020 | Martin Sinderman
Robotic process automation is a low-code/no-code way to automate and integrate legacy systems for customers.
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