Include:
Tech
Cybersecurity
Business Strategy
Channel Insights
Stay Connected
Acer America
Acer America Corp. is a computer manufacturer of business and consumer PCs, notebooks, ultrabooks, projectors, servers, and storage products.

Location

333 West San Carlos Street
San Jose, California 95110
United States

WWW: acer.com

ChannelPro Network Awards

hello 2
hello 3

News

July 15, 2015 |

Tigerpaw Software Adds LabTech Plug-in for Tigerpaw PSA Platform

The LabTech plug-in creates a relationship combining Tigerpaw’s business automation platform and LabTech’s RMM capabilities.

Tigerpaw Software Inc., a developer of comprehensive business automation software for technology providers, has teamed up with RMM solutions provider LabTech to advance the integration between LabTech and Tigerpaw v14 and v15 professional services automation (PSA) platform.

The LabTech plug-in creates a relationship combining Tigerpaw’s business automation platform and LabTech’s RMM capabilities, including desktop management, network and server management, backup and storage, remote control, and security. The API synchronizes the flow of customer data in both directions between LabTech and Tigerpaw.

With Tigerpaw and LabTech, service providers have access to a closed-loop system that shares monitoring, alerts, metrics, ticketing, asset polling, invoicing, and reporting of data. In addition, Tigerpaw’s automated billing and payment-processing capabilities allow service providers to manage service agreements, from the creation of tickets to payment collection.

The LabTech API is now available to all Tigerpaw customers.†


Editor’s Choice

Future of Customer Service: Will AI Take Over?

March 28, 2024 |

As customers push for faster, better service, many MSPs are thinking about incorporating AI in some capacity to up the ante.

MSP360 Bolsters Managed Backup Solution With Full Sharepoint Backup and Restore, Object Lock, and More

March 25, 2024 |

MSP360 CEO Brian Helwig details the latest improvements in its managed backup solutions and teases some new opportunities down the road for its partners in an exclusive ChannelPro interview.

Peer to Peer: Aurora’s Philip de Souza shares his secrets to creating a successful MSSP

March 19, 2024 | Philip de Souza

“It’s important that we understand when it comes to this whole MSP world that it’s all about the customer.”

3 Critical Steps to Getting the Most Out of Your Microsoft Purview Investment

March 8, 2024 | Chris Clark

Microsoft Purview is a complex solution because it’s so comprehensive. Fortunately, MSPs are well-positioned to help.


Related News

Growing the MSP

Explore ChannelPro

Events

Reach Our Audience