Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Professional certifications can serve to not only boost an employee’s knowledge and development, they can be used as a promotional tool to attract and acquire customers as well.
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Channel pros who want to offer edge computing solutions will have to acquire skills outside their traditional lane and be able to explain the business benefits to SMB customers.
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By choosing partners and products wisely, and implementing scalable processes, managed IT service providers can capitalize on the growing opportunity in voice and unified communications.
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Intermedia study shows 40% of SMBs are using collaboration tools - up from 32% two years ago - yet the majority of SMBs don't have full-time internal IT
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While midmarket businesses are using two times as many SaaS applications as small businesses, those smaller organizations are coming on strong.
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