Erick and Rich discuss the good news for MSPs and their clients in Datto’s new security research, list three questions every channel pro should ask their employees soon, and marvel at the pet fish who made a Pokemon purchase with their owner’s credit card.
Erick and Rich discuss why Pia’s AI-powered help desk automation solution is a sign of the times, why letting techs work remotely has advantages worth considering, and why the only defense against AI-based facial recognition tech might be AI-designed clothing.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Chicago was the latest stop in The ASCII Group’s MSP Success Summit 2022 series of educational and networking events for MSPs and IT business owners.
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N-able, ConnectWise, SuperOps.ai, NinjaOne, and MSP360 chime in on what this week’s epic news means for themselves and their customers in the MSP community.
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Though the startup maker of managed services software expects most users to rely chiefly on its own RMM, PSA, and other products, it’s about to start linking its software to external vendors as well.
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The six-city, two-day conference series opened in Newark, N.J., and featured a line-up of educational sessions that addressed the top issues managed service providers and integrators care about.
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This maker of RMM, PSA, and documentation software leans on modern design principles and artificial intelligence to deliver cutting-edge software.
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The new functionality automatically classifies, prioritizes, and routes tickets, and can also resolve mundane tasks like password resets and onboarding new users on its own.
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Check in with the latest from BLOKWORX, Hornetsecurity, SuperOps.ai, and TwoRivers ITAD Solutions in this series of interviews from the latest meeting of managed services coop The 20.
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The ChannelPro SMB Forum Mid-Atlantic gathered MSPs, IT consultants, VARs, and integrators to discuss business strategies and technology trends for a changing workplace.
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you’re not familiar with the Levono brand, don’t worry. The same is true for pretty much everyone but this week’s guest host Rayanne Buchianico, of ABC Solutions, the PSA Impact podcast, and M&A consultancy Sell My MSP.
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