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Erick and Rich discuss the good news for MSPs and their clients in Datto’s new security research, list three questions every channel pro should ask their employees soon, and marvel at the pet fish who made a Pokemon purchase with their owner’s credit card.
Erick and Rich discuss why Pia’s AI-powered help desk automation solution is a sign of the times, why letting techs work remotely has advantages worth considering, and why the only defense against AI-based facial recognition tech might be AI-designed clothing.Latest Slideshows
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SuperOps.ai
News
April 22nd, 2022 | ChannelPro
Chicago was the latest stop in The ASCII Group’s MSP Success Summit 2022 series of educational and networking events for MSPs and IT business owners.
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Slide Gallery
April 15th, 2022 | Rich Freeman
N-able, ConnectWise, SuperOps.ai, NinjaOne, and MSP360 chime in on what this week’s epic news means for themselves and their customers in the MSP community.
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News
March 15th, 2022 | Rich Freeman
Though the startup maker of managed services software expects most users to rely chiefly on its own RMM, PSA, and other products, it’s about to start linking its software to external vendors as well.
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News
March 10th, 2022 | Colleen Frye
The six-city, two-day conference series opened in Newark, N.J., and featured a line-up of educational sessions that addressed the top issues managed service providers and integrators care about.
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Resource
February 7th, 2022 | ChannelPro
Live from the recent 7 Figure MSP conference in Phoenix, Joel Zaidspiner checks in with Gradient MSP and SuperOps.ai.
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Article
December 16th, 2021 | Rich Freeman
This maker of RMM, PSA, and documentation software leans on modern design principles and artificial intelligence to deliver cutting-edge software.
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News
November 3rd, 2021 | Rich Freeman
The new functionality automatically classifies, prioritizes, and routes tickets, and can also resolve mundane tasks like password resets and onboarding new users on its own.
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Resource
November 3rd, 2021 | ChannelPro
Check in with the latest from BLOKWORX, Hornetsecurity, SuperOps.ai, and TwoRivers ITAD Solutions in this series of interviews from the latest meeting of managed services coop The 20.
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News
October 7th, 2021 | Colleen Frye
The ChannelPro SMB Forum Mid-Atlantic gathered MSPs, IT consultants, VARs, and integrators to discuss business strategies and technology trends for a changing workplace.
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Resource
September 10th, 2021 | ChannelPro Weekly
you’re not familiar with the Levono brand, don’t worry. The same is true for pretty much everyone but this week’s guest host Rayanne Buchianico, of ABC Solutions, the PSA Impact podcast, and M&A consultancy Sell My MSP.
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