These days it’s not a matter of if you’ll be targeted in a phishing attack but when.
IT and Business Insights for SMB Solution Providers
- Home
- Browse
- Products
-
Blogs
Recent blog posts
- What Is DataSys+?
- Where Are Tech Jobs Thriving in the U.S.? (2023 Refresh)
- What Do AI Models Recommend for Cybersecurity? It Depends on Who You Ask
- Erick Simpson’s MSP Newsletter | May 2023 | Reduce Your MSP IT Vendor Sprawl…
- 9 Improvements You Need to Make to Your Ticketing Systems Processes in 2023
- Reducing Your MSP IT Vendor Sprawl
- Exploring the Technology Buyer’s Journey, One Step at a Time
- Top 10 Database Certifications to Boost Your Career
- How to Get From Impossible to Possible: Q&A With ChannelCon 2023 Keynote Speaker Mick Ebeling
- NIST Publishes Recommendations for Federal Vulnerability Disclosure Guidelines: NIST SP 800-216 Now Available
-
Resources
Webcasts
ChannelProSMB Magazine Online
Whitepapers & Case Studies
Use this detailed how-to guide from CompTIA to plan and execute your company’s diversity and inclusion efforts.
-
Spotlights
All Spotlights
Featured Spotlights
ASCII Group
The ASCII Group is the premier community of North American MSPs, MSSPs and Solution Providers. The...Carbonite
Carbonite is a leading, single-source provider for comprehensive data protection for all the... - Directory
-
Photos & Videos
Latest Videos
Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.Latest Slideshows
- Eight Security Vendor Updates from RSA 2023
- Four Insights from Eaton’s 2023 Partner Conference
- Turn that Frown Upside Down, Channel Pros. The Security Scene is…Not Terrible
- ChannelPro Book Club: 2022 Holiday Edition
- 4 Final Insights from TD SYNNEX’s 2022 CommunitySolv Conference
- Three Takes on ConnectWise and the State of Managed Services from Jason Magee
- About us
- Events
-
Subscribe for Free
SUBSCRIBE FREE!Get an edge on the competition
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Service Management
Article
March 17th, 2022 | MJ Patent
A service portfolio manager works with delivery, sales, and marketing to inform your services strategy and plan investments to meet market needs.
- read more
Article
November 17th, 2021 | Colleen Frye
Want higher profits and happier customers and employees? A good service manager can make that happen.
- read more
Press Release
December 3rd, 2019 | ChannelPro
Ivanti Service and Asset Management Technology Achieves Key Milestone in Government Compliance
- read more
Press Release
October 8th, 2019 | ChannelPro
Adds Multi-Department Service Desk Capabilities to Its On-Premises ITSM Solution
Manages service delivery across business functions on a common platform
Provides a uniform service ordering experience for end users
Deploys a unique service desk instance in less than 60 seconds. Learn more at http://bit.ly/esm-sdp
Sign up for a free, 30-day trial of ServiceDesk Plus at http://bit.ly/download-esm
- read more
News
April 9th, 2019 | Rich Freeman
Together, the two systems now combine asset lifecycle optimization, workflow automation, and advanced service management functionality in a single cloud-optimized platform.
- read more
